Jennifer Culberson

• Leveraged SAP, Mulesoft, Wincos, and WES to optimize operational efficiencies.
• Cross-trained in all departments of DC/Receiving, including sustainability initiatives.
• Executed loading and unloading of trucks to ensure timely shipments.
• Staged lanes for efficient shipment processing.
• Uploaded coffee beans while maintaining inventory accuracy.
• Managed silos to uphold quality standards and reduce waste.
• Conducted daily cleanings, inspections, and lubrication of dock doors, conveyors, hoists, lifts, LGVs, and all equipment.
• Participated as a safety team member to promote workplace safety practices.

• Picked and prepared numerous daily shipments in a controlled warehouse environment

• Assisted co-workers with special projects to learn new tasks while gaining additional responsibilities

• Received merchandise into the warehouse, relocated products using forklifts and pallet jacks while processing orders for shipment

• Operated forklifts to fill or empty overhead spaces

• Examined packages and goods for damage and notified vendors of replacement items needed

• Packed and labeled merchandise to prepare for loading and shipment to customers

• Sorted packages to appropriate slide, line or belt for final distribution

• Picked products using RF scanner to fill orders

• Kept up to date on safety procedures and correct lifting techniques to prevent work place injuries

• Packed boxes and stock using organizational guidelines

• Loaded and unloaded shipments from trucks

• Picked up and moved heavy packages and items using a forklift

• Maintained impeccable office organization to support efficiency, professionalism and performance objective • Reviewed files and records to obtain information and respond to requests

• Elevated customer satisfaction ratings by promptly resolving client and case issues

• Resolved customer inquiries and complaints requiring management-level escalation

• Recruited and trained new employees to meet job requirements

• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs