Dedicated professional seeking a positive Community/Senior/Regional Management Position where one would be well rewarded personally and professionally, by exceeding my internal and external guests expectations.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Sr. Community Manager
Sun Communities
Conway
01.2023 - Current
Managed a portfolio of 700+ commercial and residential properties, overseeing all aspects of property operations
Implemented cost-saving measures such as negotiating vendor contracts and implementing energy-efficient initiatives.
Conducted regular property inspections to identify maintenance needs and ensure compliance with safety regulations
Established strong relationships with tenants through proactive communication, addressing concerns promptly and ensuring high satisfaction levels
Created comprehensive budgets for each property, monitoring expenses closely to achieve financial targets
Negotiated lease agreements with new tenants, ensuring favorable terms while minimizing vacancies
Developed emergency response plans for each property, conducting drills regularly to ensure preparedness in case of emergencies or natural disasters
Maintained accurate records of all leases, rent payments, maintenance requests, and other relevant documentation using property management software systems
Collaborated with legal counsel on eviction proceedings when necessary
Managed capital improvement projects including renovations or upgrades to enhance property value
Developed strong relationships with vendors such as contractors or suppliers ensuring timely completion of work and competitive pricing
Conducted regular meetings with property owners to provide updates on property performance and discuss strategies for improvement
Participated in industry conferences or seminars to stay updated on current trends and best practices in property management
Managed insurance claims related to property damage or liability incidents, ensuring timely resolution
HOA Property Manager
Coastal Association Management
Myrtle Beach
01.2018 - 01.2022
Manage daily operations of residential and commercial properties, ensuring efficient and smooth functioning of all aspects of property management
Negotiate and enforce HOA agreements, address legal and financial considerations while ensuring compliance with HOA regulations and policies
Handle disputes and conflicts professionally and effectively, maintain positive relationships and minimizing legal complications
Maintain accurate and up-to-date accounting records, define and adhere to annual budgets, develop and negotiate CapEx items w/ investors/ owners.
Inspect safety and maintenance compliance logs, ensuring compliance OSHA and DHEC Regulations
Co-Owner and Office Manager
MJl RE Legal Services, LLC
Myrtle Beach
12.2016 - 01.2021
Assisted attorneys in the preparation and review of real estate legal documents, including contracts, leases, deeds, and closing statements
Conducted thorough title searches to ensure clear ownership and identify any potential issues or liens on properties
Prepared and organized closing documents for residential and commercial real estate transactions
Performed due diligence investigations on properties being considered for acquisition or development projects
Developed strong relationships with clients by providing exceptional customer service throughout the entire transaction process
Stayed up-to-date on current laws, regulations, and industry trends affecting real estate transactions
Drafted lease agreements for residential rental properties while ensuring compliance with local landlord-tenant laws
Demonstrated strong attention to detail when reviewing and proofreading legal documents for accuracy
Managed multiple tasks simultaneously while meeting strict deadlines in a fast-paced environment
Regional Property Manager
Fifteen Asset Management
Orlando
01.2000 - 03.2016
Managed a portfolio of 14,080 properties across multiple states, ensuring optimal occupancy rates and maximizing rental income
Developed and maintained strong relationships with property owners, addressing their concerns and providing regular updates on property performance
Conducted regular property inspections to ensure compliance with safety regulations and maintenance standards
Oversaw the leasing process from start to finish, including tenant screening, lease negotiations, and move-in/move-out procedures
Collaborated with maintenance teams to prioritize repairs and maintenance tasks based on urgency and budget constraints
Negotiated contracts with vendors for services such as landscaping, cleaning, and repairs, achieving cost savings.
Analyzed market trends and conducted competitive research to determine optimal rental prices for each property
Implemented effective rent collection strategies resulting in a decrease in delinquent payments.
Developed comprehensive budgets for each property, monitoring expenses closely to ensure adherence to financial goals
Led a team of property management professionals, providing guidance and support while fostering a positive work environment
Created standardized processes for tenant communication, ensuring timely responses to inquiries or complaints
Implemented technology solutions such as online portals for rent payments and maintenance requests, improving efficiency.
Front Operations Manager
The Ritz-Carlton
Amelia Island
06.1994 - 12.1999
Assistant to Sales Management
Market Analyst
Front of House Operations Manager
Core Value Trainer
Education
Certified Yardi MS Office Systems Trainer - Software Engineering
Grace Hill
Orlando, FL
06.2025
Certified Operator - Forklift Operator
Horry-Georgetown Technical College
Conway, SC
06.2024
B.A. - Business Law
Valdosta State University
Kingsland, GA
05.2005
Licensed Real Estate w/ Broker - RE Property Sales License
Real Estate Institute of Orlando
Orlando, FL
04.2004
Associate's degree - Hospitality Management
Seminole Community College
Orlando, FL
05.1991
Skills
Negotiation
Event Planning
Typing
Student housing
Bank Reconciliation
Customer relationship management
Marketing
New Construction
Computer skills
Journal Entries
Dispatching
Expense management
Market research
Section 8
Hospitality
Forecasting
Microsoft Project
Balance Sheet Reconciliation
Project management software
Microsoft Excel
Finance and Accounting
Microsoft SharePoint
General Ledger Accounting
QuickBooks
Microsoft Word
Microsoft Outlook
Accounts Receivable
Yardi
Leadership
LIHTC
Skip Tracing
Sales
Certified Apartment Manager
Financial management
Google Suite
Communication skills
Time management
Customer service
Accounts Payable
Payroll
Property management
Management
Financial Report Writing
Supervising experience
Accounting software
Student Housing
Pricing
OneSite
Tax Experience
Property Leasing
User Interface (UI)
Non-lawyer Court Services
Clerical experience
Profit & Loss
Entrada
Lease-Up
Social media management
Account Reconciliation
Fair Housing regulations
Notary
Acquisition strategy
Due Diligence
Accounting
Microsoft Office
Microsoft Powerpoint
Business Analysis
Computer Networking
Change Management
Office Management
Project Planning
Certification
Certified Notary Public
Real Estate License
Certified Apartment Manager
Driver's License
Timeline
Sr. Community Manager
Sun Communities
01.2023 - Current
HOA Property Manager
Coastal Association Management
01.2018 - 01.2022
Co-Owner and Office Manager
MJl RE Legal Services, LLC
12.2016 - 01.2021
Regional Property Manager
Fifteen Asset Management
01.2000 - 03.2016
Front Operations Manager
The Ritz-Carlton
06.1994 - 12.1999
Certified Yardi MS Office Systems Trainer - Software Engineering
Grace Hill
Certified Operator - Forklift Operator
Horry-Georgetown Technical College
B.A. - Business Law
Valdosta State University
Licensed Real Estate w/ Broker - RE Property Sales License