Jennifer Evans
Conway
Summary
Dynamic and dedicated professional with a strong background in customer service from California Dreaming Restaurant. Proven ability to enhance guest experiences through effective multitasking and proactive communication. Skilled in managing reservations and maintaining a welcoming atmosphere, ensuring high satisfaction levels while adhering to safety standards in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
California Dreaming Restaurant
01.2022 - 06.2022
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency.
- Coordinated with waitstaff to communicate guest needs promptly.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Handled guest inquiries and complaints with professionalism and care.
- Monitored dining room flow to enhance guest experience during peak hours.
- Maintained knowledge of menu items to provide accurate information to guests.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Laundry Attendant
Lakewood Camping Resort
10.2019 - 03.2020
- Operated washers and dryers efficiently to maintain high-quality laundry service.
- Sorted and categorized linens, ensuring proper cleaning procedures for different fabric types.
- Monitored machine performance, reporting malfunctions to ensure timely repairs and service continuity.
- Maintained cleanliness of laundry area, adhering to safety and sanitation standards consistently.
Education
No Degree - Veterinary Science
Coastal Carolina University
Conway, South Carolina, SC05-2028
High School Diploma -
St. James High School
Murrells Inlet, SC06-2022
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
Timeline
Restaurant Hostess
California Dreaming Restaurant
01.2022 - 06.2022
Laundry Attendant
Lakewood Camping Resort
10.2019 - 03.2020
No Degree - Veterinary Science
Coastal Carolina University
High School Diploma -
St. James High School