Jennifer Lindsay

General Manager

Walgreens

08.2009 - 03.2025

Managed budget implementations, employee reviews, training, and schedules.
Managed a diverse team, fostering a positive work environment and employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Maximized efficiency by coaching and mentoring team on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented operational strategies and effectively built customer and employee loyalty.
Provided thoughtful guidance to team in navigating and resolving snags in productivity.
Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Trained and guided team members to maintain high productivity and performance metrics.
Recruited and hired team members for location. Assisted in hiring and training for other locations periodically.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Monitored daily cash discrepancies and inventory shrinkage.
Observed each employee's individual strengths and initiated plans to improve areas of weakness.