Jennifer Mayfield
Union
Summary
A detail-oriented and compassionate individual seeking an entry-level phlebotomy technician position, eager to utilize recently acquired skills in blood collection procedures while prioritizing patient comfort and safety in a healthcare setting.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Stay at Home Mom
Full Time Stay at Home Mom
Union
01.2022 - Current
- Manage household responsibilities like cooking, cleaning, laundry, and childcare, which involves providing primary care for children including feeding, bathing, dressing, and supervising their activities, often also managing family schedules, appointments, and transportation, while also overseeing household finances and budgeting, essentially acting as the primary caregiver and home manager for the family
Phlebotomy Technician
Spartanburg Community College
Union
08.2024 - 12.2024
- Learned to follow universal precautions, tie tourniquets, identify veins, and demonstrate knowledge and use of equipment necessary for drawing blood
- I'm able to identify appropriate tubes and labels for tests, prep the site, and perform venipunctures and finger sticks
Programs Assistant
Union County Carnegie Library
Union
11.2019 - 01.2022
- Assist patrons with finding materials
- Assist patron with checking in and out materials
- Sort, reshelve, and rotate materials
- Collect fees for copies, faxes, fines, and lost or damaged items
- Performed filing and data entry
- Answered incoming calls
- Help plan and participate in programs like used-book sales, story times, or outreach programs
Customer Service Representative
Hometown Finance of Union
Union
09.2018 - 11.2019
- Building relationships and maintaining World Class customer service in person and on the phone
- Preparing loan documents and managing the application process
- Providing quick and friendly assistance in taking and posting loan payments
- Working with Management to maintain branch operating standards
- Maintaining relationships and keeping in contact with customers regarding their loan status
Guest Service Representative
Above and Beyond Solutions (ARISE at Home)
Remote
03.2015 - 01.2018
- Assisted guest with placing their orders over the phone
- Tracked orders
- Made and cancelled dining reservations for guest at Disney World
- Arranged and booked additional experiences as required by each guest
- Addressed and resolved all reservation problems in a positive and professional manner
Guest Service Representative
DisneyStore.com
Jonesville
06.2009 - 07.2011
- Assisted guest with placing their orders over the phone
- Tracked orders
- Made and cancelled dining reservations for guest at Disney World
- Arranged and booked additional experiences as required by each guest
- Addressed and resolved all reservation problems in a positive and professional manner
Customer Service Representative
Verizon Wireless
Greenville
08.2007 - 06.2009
- Answered customer calls and emails
- Provided product and service information
- Resolved technical issues
- Investigated and resolved customer inquiries and disputes
- Verified service order accuracy and completeness
- Negotiated the collection of overdue bills
- Ensured customer satisfaction
Certified Nursing Assistant
Ellen Sagar Nursing Home
Union
03.2006 - 08.2007
- Assisted nurses with patient care
- Attended to patient daily living activities by assisting in bathing, grooming, and feeding
- Obtained vital signs
- Monitored and reported changes in patient's conditions as a supportive team member
- Provided physical and emotional support for the patients
Librarian Assistant
Cherokee County Public Library
Gaffney
09.2001 - 05.2006
- Assisted patrons with finding materials
- Assisted patron with checking in and out materials
- Sorted, reshelve, and rotated materials
- Collected fees for copies, faxes, fines, and lost or damaged items
- Performed filing and data entry
- Answered incoming calls
- Helped plan and participated in programs like used-book sales, story times, or outreach programs
Education
Bachelor's of Arts - Interdisciplinary Studies
USC Upstate
Spartanburg, SC01.2007
Skills
- Infection control practices
- Phlebotomy
- Call Center
- Patient communication and calming techniques
- Microsoft Excel
- Guest Services
- Library Services
- Basic Life Support (BLS)
- Word
- Power Point
- Telephone skills
- Filing and data entry
- Patient Care
- Vital Signs
- Customer Support
- Customer Care
- Venipuncture
- Attention to detail
- Capillary puncture
- Customer Service
- Primary Care Experience
- Multitasking
Certification
- NHA Certified Phlebotomy Technician, 12/24, 12/26
- BLS Certification, 08/24, 08/26
- CPR Certification, 08/24, 08/26
Timeline
Phlebotomy Technician
Spartanburg Community College
08.2024 - 12.2024
Stay at Home Mom
Full Time Stay at Home Mom
01.2022 - Current
Programs Assistant
Union County Carnegie Library
11.2019 - 01.2022
Customer Service Representative
Hometown Finance of Union
09.2018 - 11.2019
Guest Service Representative
Above and Beyond Solutions (ARISE at Home)
03.2015 - 01.2018
Guest Service Representative
DisneyStore.com
06.2009 - 07.2011
Customer Service Representative
Verizon Wireless
08.2007 - 06.2009
Certified Nursing Assistant
Ellen Sagar Nursing Home
03.2006 - 08.2007
Librarian Assistant
Cherokee County Public Library
09.2001 - 05.2006
Bachelor's of Arts - Interdisciplinary Studies
USC Upstate