Jennifer Ratkowski
Boiling Springs
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent care.
Overview
24
24
years of professional experience
Work History
Registered Nurse
Spartanburg Regional Medical Center- Mary Black
01.2023 - Current
- Utilize critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conduct thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administere medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhance patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assist in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Educate family members and caregivers on patient care instructions.
- Document treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluate patient histories, complaints, and current symptoms.
- Perform triage on incoming patients and determined severity of injuries and illnesses.
- Serve as a PRN Charge RN.
EMT-Paramedic
Henderson County Emergency Medical Services
11.2007 - 01.2024
- Respond to emergent/non-emergent 911 calls
- Provide efficient and effective patient care
- Complete Advanced Care Reports on every call via ESO
- Precept paramedic students
- Complete daily duties (truck check-off, restock supplies, and clean trucks and stations)
- Attend in-house continuing education training every month
- Work any event that has requested EMS coverage in the county as a bike team member (Apple Festival, Fourth of July events, Farm City Day, etc.)
- Maintain CPR and ACLS certifications
Concession stand and front gate employee
City of Hendersonville (Patton Pool)
05.2013 - 09.2013
- Control front gate admission and enforced pool rules prior to entering
- Restock supplies
- Work concession stand by selling consumables and life vests
- Clean concessions, front gate, and dining area
- Monitor dining area for safety hazards and enforce pool rules
Medical Assistant
Pardee Urgent Care
11.2008 - 06.2012
- Complete daily quality control checks on all testing supplies
- Restock supplies
- Triage patients (obtain vital signs and assist them into appropriate exam rooms)
- Assist the doctor, physician’s assistant, and/or nurse with procedures
- Draw blood, establish IVs, and perform tests (flu, strep, urine, HIV, mono, TB, etc)
- Administer medications within the scope of practice
- Complete care reports throughout patient care
- Discharge patients
EMT-Intermediate Crew Leader
Arc Angel
08.2007 - 03.2008
- Lead EMT on my shift
- Transport patients to doctor appointments
- Transport patients from the hospital or doctor’s office to their home
- Back up Henderson County EMS on 911 calls
- Perform ALS skills within the scope of practice
- Complete Advanced Care Reports on all patients via Ortivus
- Complete daily duties (truck check-off, restock supplies, clean trucks and station)
Backroom Team Leader
Target
07.2005 - 08.2007
- Supervisor over 10+ team members
- Complete paperwork
- Complete and distribute employee evaluations
- Keep team members on track to make sure duties are complete by the deadlines
- Execute any disciplinary actions (verbal warnings or write-ups)
- Interview potential employees
- Verbalize announcements in morning meetings to all employees
- Unload merchandise trucks each morning
- Pull merchandise from the backroom to restock the sales floor each morning
- Restock overstocked merchandise in the backroom
- Back up the receiving department
- Perform any customer service duties
Jewelry Sales Coordinator
Walmart
06.2001 - 02.2005
- Assistant department manager
- Complete paperwork
- Write department schedule
- Ship and receive merchandise
- Verbalize announcements over store intercom
- Stock merchandise on sales floor
- Order merchandise
- Perform jewelry repairs
- Order specialized jewelry
- Attend department meetings
- Perform any customer service duties
Education
Associate Degree In Nursing - Nursing
Excelsior College
Albany, NY05.2022
EMT-Paramedic Certificate - Paramedicine
Blue Ridge Community College
Hendersonville, NC06.2007
High School Diploma -
West Henderson High School
Hendersonville, NC05.2003
Skills
- Advanced cardiac life support (ACLS) certification
- Pediatric advanced life support (PALS) certification
- Basic Life Support (BLS) certification
- Trauma Nurse Core Course (TNCC) certification
Timeline
Registered Nurse
Spartanburg Regional Medical Center- Mary Black
01.2023 - Current
Concession stand and front gate employee
City of Hendersonville (Patton Pool)
05.2013 - 09.2013
Medical Assistant
Pardee Urgent Care
11.2008 - 06.2012
EMT-Paramedic
Henderson County Emergency Medical Services
11.2007 - 01.2024
EMT-Intermediate Crew Leader
Arc Angel
08.2007 - 03.2008
Backroom Team Leader
Target
07.2005 - 08.2007
Jewelry Sales Coordinator
Walmart
06.2001 - 02.2005
High School Diploma -
West Henderson High School
Associate Degree In Nursing - Nursing
Excelsior College
EMT-Paramedic Certificate - Paramedicine
Blue Ridge Community College
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