Jennifer Sung
Simpsonville
Summary
Driven Surgical Technologist offering 12 years of experience in a Level 1 trauma center. Well-versed in most surgical procedures, from general surgery to neurosurgery. Proven leader and instrumental in developing new trauma training programs and educating staff on new policies, procedures, and equipment in dealing with trauma. Determine to make improvements to department by joining Unit council. Eager to take next career step with teaching and developing new career prospects.
Overview
18
18
years of professional experience
Work History
Surgical Technologist
Prisma Health Upstate
Greenville, SC
12.2014 - Current
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Trained new staff on surgical procedures, equipment handling, and best practices in a high-pressure environment.
- Implemented process improvements that enhanced efficiency in instrument sterilization and preparation workflows by joining Unit council as a member.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries especially in Trauma surgeries.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
- Mentored new surgical technologists, sharing expertise and fostering their growth within the profession.
- Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
Surgery Scheduler
Prisma Health Upstate
Greenville, SC
01.2021 - Current
- Managed patient inquiries regarding scheduling, providing clear information and addressing concerns efficiently.
- Trained new staff on scheduling protocols and best practices, fostering a cohesive team environment.
- Analyzed scheduling patterns to identify trends, informing strategic decisions for resource allocation.
- Handled urgent requests effectively from Surgeons, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated daily operating room calendars with accurate appointment schedules.
- Developed relationships with referring physicians'' offices, fostering strong communication channels that benefited both parties in coordinating patient care.
Pharmacy Technician
Walgreen's Pharmacy
Simpsonville, SC
10.2012 - 01.2014
- Collaborated with pharmacists to optimize workflow and improve patient care delivery methods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Sales Associate
Walgreens
Charlotte, NC
01.2010 - 09.2012
- Processed transactions efficiently using point-of-sale systems to minimize wait times.
- Developed promotional displays to increase product visibility and drive sales during peak seasons.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Library Assistant
UNC Charlotte
Charlotte, NC
01.2008 - 01.2010
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Organized and maintained detailed records on equipment use, materials logs and circulation activities.
- Catalogued and sorted books and library materials.
Education
Associate of Arts - Biology
Greenville Technical College
Greenville, SC05-2012
Skills
- Aseptic techniques
- Critical thinking
- Sterile technique proficiency
- Setting up and operating equipment
- Pre- and post-surgical counts
- Safe sharps disposal
- Leadership qualities
- Organizational growth
Timeline
Surgery Scheduler
Prisma Health Upstate
01.2021 - Current
Surgical Technologist
Prisma Health Upstate
12.2014 - Current
Pharmacy Technician
Walgreen's Pharmacy
10.2012 - 01.2014
Sales Associate
Walgreens
01.2010 - 09.2012
Library Assistant
UNC Charlotte
01.2008 - 01.2010
Associate of Arts - Biology
Greenville Technical College