Jennifer Turbeville
Florence
Summary
Proven Registered Medical Assistant with a robust background at Carolina Pines Orthopedics, showcasing expertise in HIPAA compliance and patient scheduling. Adept at enhancing patient care through effective communication and clinical documentation, contributing to improved health outcomes. Demonstrates a commitment to professional development and teamwork, ensuring high-quality support in fast-paced medical settings.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Carolina Pines Orthopedics
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Took care of Post Op Patients by removing stitches, staples and applying bandages.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared injections for Ultrasound Guided Joint injections
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
Payroll Clerk
Freedom Contractors of South Carolina
03.2023 - 09.2023
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed new hire paperwork and documents.
- Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
- Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering a positive working environment.
- Maintained confidentiality of employee payroll information, ensuring secure handling of sensitive data.
Registered Medical Assistant - Scheduler
McLeod Regional Medical Center
09.2019 - 02.2023
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Expertly managed planning, scheduling, and coordination of outpatient procedures such as EGD, Colonoscopies, ERCP, EUS and ERUS
- Scheduled out patient testing such as Ct Scans, MRI's, Ultrasounds,
- Scheduled outpatient IV Therapy appointments
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
- Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated daily procedure schedules with accurate appointment schedules.
- Enhanced patient satisfaction by providing clear explanations of surgical procedures and addressing concerns promptly.
- Developed relationships with referring physicians'' offices, fostering strong communication channels that benefited both parties in coordinating patient care.
- Trained new hires in the scheduling department
- Performed various administrative tasks by filing, copying and faxing documents.
Registered Medical Assistant
Carolina Hospital Systems/MUSC
09.2014 - 10.2019
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Registered Medical Assistant
Pee Dee Gastroenterology
03.2000 - 09.2014
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with in Office Flexible Sigmoidoscopies and IRC procedures
- Maintained and sterilized procedure equipment
- Provided patient education and training for Hepatitis patients
- Scheduled Procedures such as EGD, Colonoscopies, and ERCP
- Scheduled outpatient testing such as Ct Scans, MRI's, Ultrasounds,
- Scheduled outpatient IV Therapy Appointments
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient care by efficiently performing routine tests and measurements.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Education
High School Diploma -
Marion High School
Marion, SC06-1991
Skills
- Medical terminology
- HIPAA compliance
- Clinical documentation
- Patient scheduling
- Inventory management
- Wound care assistance
- Medical office procedures
- Vital signs measurement
- First aid and CPR
- Sterile Technique
- EMR
- OSHA
- Athena
- Epic
Certification
Registered Medical Assistant - American Medical Technologist
Currently enrolled in Cental Sterile Processing Class with Professional Medical Training in Florence, South Carolina
I will complete my class 1/16/25.
Timeline
Registered Medical Assistant
Carolina Pines Orthopedics
10.2023 - Current
Payroll Clerk
Freedom Contractors of South Carolina
03.2023 - 09.2023
Registered Medical Assistant - Scheduler
McLeod Regional Medical Center
09.2019 - 02.2023
Registered Medical Assistant
Carolina Hospital Systems/MUSC
09.2014 - 10.2019
Registered Medical Assistant
Pee Dee Gastroenterology
03.2000 - 09.2014
High School Diploma -
Marion High School
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