Jenny Brennan
Lexington
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
24
24
years of professional experience
Work History
Respiratory Therapist
Lexington Medical Center
03.2023 - Current
- Created personalized treatment plans through assessment and diagnosis of breathing issues.
- Applied bronchial hygiene techniques to effectively clear mucus from lungs and improve function.
- Educated patients on safe supplemental oxygen use to maximize therapeutic benefits.
- Oversaw operations and care delivery as shift lead during night shifts, ensuring efficiency.
Respiratory Therapist
Prisma Richland
03.2023 - Current
- Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
- Managed and operated mechanical ventilators to deliver airway management.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
- Provided emergency response assistance in cases of respiratory distress or failure as part of a rapid response team.
- Educated patients and families on disease management, breathing techniques, and medication administration, promoting self-care and adherence to treatment plans.
- Collaborated closely with interdisciplinary teams to develop comprehensive care plans addressing patient needs and goals.
- Provided antibiotics, bronchodilators, and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
- Aided physicians with various procedures such as bronchoscopies, ventilator management, and intubations.
- Educated patients and families on proper use of respiratory equipment and techniques for managing respiratory disorders to improve patient outcomes.
- Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
- Maintained accurate patient records to track patients' medical history and treatment plans.
- Developed strong relationships with referring physicians by providing timely communication regarding patient progress and updates on therapy effectiveness.
Sales Associate
ATT
09.2013 - 02.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Closing Manager
McDonald's
06.2001 - 02.2004
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
- Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
- Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Managed employee performance reviews providing constructive feedback leading to higher team morale and improved performance.
- Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
- Increased customer satisfaction at the end of the day by maintaining exceptional standards of service during closing hours.
- Trained new employees on proper closing procedures, setting them up for success in their roles within the organization.
- Improved employee morale by fostering a positive work atmosphere and providing support and guidance to team members when needed.
- Enhanced closing procedures by streamlining processes and implementing time-saving strategies.
- Addressed and resolved client concerns promptly, maintaining high level of client trust and satisfaction.
Education
No Degree - Business Administration
Southern New Hampshire University
Hooksett, NHAssociate of Applied Science - Respiratory Therapist
Midland College
Midland, Texas, TX05.2012
Skills
20 Years of customer service
4-5 years being in the food service industry as a manager for McDonald's Worked at one of the busiest, drive thru McDonald's in Maine We always crushed the goal for drive through times and sales During my years at McDonald's, I was responsible for making store schedules, hiring new employees, making deposits, closing and opening of the store, and addressing customer complaints
Timeline
Respiratory Therapist
Lexington Medical Center
03.2023 - Current
Respiratory Therapist
Prisma Richland
03.2023 - Current
Sales Associate
ATT
09.2013 - 02.2014
Closing Manager
McDonald's
06.2001 - 02.2004
No Degree - Business Administration
Southern New Hampshire University
Associate of Applied Science - Respiratory Therapist
Midland College