Jeordyn Metzler-Hensley
Fort Mill,SC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Taproom Manager
Sandhills Brewing
11.2018 - 07.2020
- Increased taproom sales by implementing effective promotional strategies and hosting engaging events.
- Improved customer satisfaction by providing exceptional service and maintaining a friendly, welcoming atmosphere.
- Managed inventory and maintained optimal stock levels to ensure product freshness and availability.
- Collaborated with local breweries to offer exclusive beer selections, enhancing the taproom''s appeal to customers.
Back of House Manager
Model A Brewing
07.2021 - 07.2022
- Improved kitchen efficiency by streamlining processes and optimizing workflow.
- Maintained high standards of food safety and sanitation by enforcing strict adherence to guidelines and routine inspections.
- Ensured timely preparation of delicious meals by coordinating with front-of-house staff for smooth service flow.
- Collaborated with executive chef to create innovative menu items, resulting in increased customer satisfaction and repeat business.
Education
Associate of Arts - Criminal Justice
Harcum College
Bryn Mawr, PA05.2016
Skills
- Marketing Initiatives
- POS System Proficiency
- Beer Knowledge
- Social Media Management
- Multitasking Abilities
- Staff Supervision
- Time Management
- Problem Solving
- Vendor Relations
- Customer Service
- Inventory Management
Timeline
Back of House Manager
Model A Brewing
07.2021 - 07.2022
Taproom Manager
Sandhills Brewing
11.2018 - 07.2020
Associate of Arts - Criminal Justice
Harcum College
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