Jeremy Colquitt
Kershaw
Summary
Expert in fleet maintenance management with a strong focus on team leadership and process improvement. Proven ability to manage operational costs while ensuring high equipment availability and effective communication between teams. Committed to training staff in maintenance best practices to enhance overall service quality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SERVICE ADVISOR
LIBERTY BUICK GMC
03.2026 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in scheduling service appointments to optimize workflow and improve client satisfaction.
- Maintained accurate records of vehicle services, ensuring compliance with dealership standards.
- Collaborated with technicians to facilitate effective communication regarding service needs and recommendations.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Verified proof of coverage and handled all vehicle mechanical and maintenance warranty claims to ensure that the customer gets the protection that they paid for.
Fleet Maintenance Manager
Oceana Gold Company
12.2023 - 03.2026
- Managed operational costs while achieving a 92% equipment availability rating over a rotating seven-day period.
- Monitored fleet performance metrics to identify areas for process improvement and cost reduction through preventative maintenance.
- Assigned maintenance repair personnel to individual and group work orders, streamlining repair processes and significantly reducing downtime on company assets.
- Provided live maintenance updates that showed equipment shortages, tracked downtime and ensured that unscheduled repairs were completed as quickly as possible.
- Conducted regular inspections of vehicles, documenting findings and addressing issues proactively.
- Trained and mentored junior staff in maintenance best practices and safety protocols.
- Oversaw warranty repairs through contract vendors, ensuring documentation and crediting of premature equipment failures back to the organization.
Mechanical Engineering Instructor
Army Corps of Engineers, Prime Power
04.2021 - 11.2023
- Trained and certified 120 mechanical and electrical engineers, contributing to workforce readiness in engineering disciplines.
- Developed and delivered engineering curriculum aligned with operational standards of Army Corps of Engineers.
- Facilitated hands-on training sessions that enhanced technical skills in power generation and distribution systems over five months.
- Evaluated student performance through assessments, ensuring comprehension of complex engineering concepts.
- Collaborated with colleagues to refine instructional materials, resulting in improved course effectiveness.
Education
High School Diploma -
Jonesboro Senior High
Jonesboro05-2000
Associate of Applied Science - Maintenance Management
Warrant Officer Career College
Fort Rucker, ALSkills
- Customer service
- Product knowledge
- Warranty management
- Sales support
- Customer engagement
- Process improvement
- Regulatory compliance
- Problem-solving
- Strong analytical abilities
- Team leadership
- Employee training
- Conflict resolution
Accomplishments
Successfully completed a 21 year military career as a maintenance manager. Responsible for scheduled maintenance, preventative maintenance, reliability and defect identification. Flawless track record for maintaining stateside fleet as well as deploying and redeploying an entire battalion sized fleet of equipment to and from multiple combat environments. Completed three combat tours to include Iraq and afghanistan.
Certification
EPA 608 Refrigerant certification.
ASE Certified in automotive HVAC service and repair; Automotive steering and suspension and Automotive Transmissions/transaxles
Hobbies and Interests
- Gym Workouts
- Martial Arts
- High-Intensity Interval Training
- Hiking
- Playing Sports
- Running
Volunteer work
- Coordinated community outreach programs to enhance engagement and participation.
- Organized fundraising events, resulting in increased awareness and support for initiatives.
- Developed training materials for new volunteers to ensure consistent onboarding experience.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Timeline
SERVICE ADVISOR
LIBERTY BUICK GMC
03.2026 - Current
Fleet Maintenance Manager
Oceana Gold Company
12.2023 - 03.2026
Mechanical Engineering Instructor
Army Corps of Engineers, Prime Power
04.2021 - 11.2023
High School Diploma -
Jonesboro Senior High
Associate of Applied Science - Maintenance Management
Warrant Officer Career College