Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy Howard

Jeremy Howard

Spartanburg

Summary

Dynamic Market Coordinator with a proven track record in operations management and Team collaboration. Enhanced customer satisfaction through effective communication and analytical strategies, driving growth. Cultivated strong associate relationships and fostered a culture of transparency, resulting in improved team performance and engagement. Proficient in MS Office Suite and reporting.


Relentless approach to maintaining Walmart culture, core beliefs, and protecting Walmart's position as Americas favorite place to work and shop.

Overview

12
12
years of professional experience

Work History

Market Coordinator

Walmart
12.2021 - Current
  • Consistently maintained communication with store teams and senior leadership to ensure expectations are understood and executed
  • Maintained up-to-date knowledge of industry trends, adjusting marketing strategies accordingly for continued growth and success
  • Streamlined communication channels for increased efficiency in team collaboration and project management
  • Provided ongoing support training on new projects, services, or marketing initiatives ensuring alignment within the organization
  • Analyzed sales and KPI data to identify areas of improvement, implementing strategies to boost overall performance levels
  • Cultivated strong relationships with vendors and partners, resulting in mutually beneficial collaborations and increased revenue generation
  • Fostered a positive working environment that encouraged creativity, innovation, teamwork, accountability among team members
  • Planned and executed meetings for operations on behalf of the region
  • Partnered with report owners to ensure new reporting was beneficial to field leadership
  • Followed up and resolved open door/ethics investigations while communicating with those impacted throughout the process
  • Represented the market team with integrity while maintaining constant transparency
  • Selected to be a 2025 Business Athlete by RGM Jason Leisenring

Digital Coach

Walmart
10.2020 - 12.2021
  • Responsible for performance of online shopping team
  • Ensured Omni-channel shopping experience was seamless
  • Monitored and followed up to team performance in-store as well as online spaces
  • Led peer to peer accountability discussions to maintain promise to customers wherever they decide to shop
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing associates to maximize team agility and performance.
  • Developed a strong company culture focused on Associate engagement, collaboration, and continuous learning opportunities.

Assistant Manager/Complex Assistant Manager

Walmart
10.2013 - 10.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

GED -

Laurens Adult Learning Academy- Sponsored By Walmart
Laurens, SC

Skills

  • Operations Management- Omni
  • Teamwork and Collaboration
  • Team Leadership
  • Analytical Thinking
  • Operations Management
  • MS office Suite
  • Documentation and Reporting

Timeline

Market Coordinator

Walmart
12.2021 - Current

Digital Coach

Walmart
10.2020 - 12.2021

Assistant Manager/Complex Assistant Manager

Walmart
10.2013 - 10.2020

GED -

Laurens Adult Learning Academy- Sponsored By Walmart

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Jeremy Howard