Jeremy Stevens
Summerville
Summary
Dedicated professional with extensive experience in entrepreneurship and management. Proven ability to foster strong relationships with colleagues and clients while effectively overseeing administrative and sales teams. Demonstrates strong leadership skills and collaborative spirit, consistently achieving and surpassing organizational objectives. Utilizes business acumen and sound judgment to drive results and enhance team performance.
Overview
25
25
years of professional experience
Work History
Owner
Three Sixty Promo
Aiken
08.2021 - Current
- Developed promotional strategies for diverse clients across various industries.
- Developed policies and procedures for the organization.
- Reviewed legal documents related to business operations.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Oversaw branding initiatives to enhance visibility in the market.
- Managed client relationships to ensure satisfaction and repeat business.
Area Manager
Hixon's Roofing
Aiken
06.2020 - Current
- Oversaw daily operations, ensuring efficient workflow for roofing projects.
- Conducted safety meetings and enforced compliance with established protocols.
- Coordinated with suppliers to secure high-quality materials for roofing jobs.
- Resolved customer inquiries, maintaining high levels of client satisfaction.
- Implemented inventory control measures to minimize waste and optimize stock levels.
- Managed staff scheduling, hiring, and training processes to enhance team performance.
- Directed branch operations, including customer service, human resources, sales, and marketing activities.
- Monitored financial performance monthly, identifying areas for improvement.
Growth Development Manager
Wayne's Automotive & Towing
02.2014 - 07.2020
- Handle customer relations, retain current customers while adding new clients to continue Wayne's growth throughout the CSRA. Dealing with customer compliments and complaints along with employee relations. Running community engagement, and keeping Wayne's at the forefront of the areas.
- 6 years 6 months
Outside Sales Representative
Hannah's Designs
Aiken
10.2011 - 02.2014
- Handle Clients orders and marketing from initial introduction to order delivery
- 2 years 5 months
- Attended weekly meetings with other sales staff members to discuss strategies for increasing sales volume.
- Monitored daily sales figures and generated weekly sales reports.
Regional Manager
Moorehead Communications
Aiken
08.2005 - 10.2011
- I ran profit/loss, training, and other goal oriented items for 13 locations across 4 states with a total of 41 employees. I also built relationships with the store GM's to maximize customer contact inside of HHGregg. managed day 2 day operations of a 3 person Premium Verizon retailers, from opening/closing procedures, training of staff, setting targets for staff (as a store and per employee) to meet monthly.
- 6 years 3 months
- Led regional teams to enhance operational efficiency and service delivery.
- Implemented policies to ensure compliance with industry standards and regulations.
- Facilitated regular meetings to align team objectives and share best practices.
- Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
- Trained staff on product knowledge, customer service techniques, sales strategies.
- Created and maintained relationships with key customers in the region.
- Handled human resource concerns and established plans to handle issues consistently and efficiently.
- Minimized turnover through effective training and employee engagement programs.
- Reviewed monthly reports from individual districts regarding sales figures and other metrics.
- Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
Avionics Technician
United States Air Force
Goldsboro
06.2000 - 06.2004
- Troubleshoot Radar, Navigation, Targeting and display equipment
- 4 years 1 month
Education
None - Business Administration and Management, General
Fort Wayne, IN
Fort Wayne, IN01.2005
none - Electrical/Electronics Equipment Installation and Repair, General
Goldsboro, NC
Goldsboro, NC01.2004
Skills
- Problem solving
- Decision making
- Small business operations
- Client service excellence
- Employee development and training
- Business launch strategies
- Human resources management
- Hiring and staffing
- Problem solving
- Decision making
- Small business operations
- Client service excellence
- Employee development and training
- Business launch strategies
- Human resources management
- Hiring and staffing
Languages
English
Accomplishments
- Chamber Ambassador of the Year
- BNI Member of the Year
Timeline
Owner
Three Sixty Promo
08.2021 - Current
Area Manager
Hixon's Roofing
06.2020 - Current
Growth Development Manager
Wayne's Automotive & Towing
02.2014 - 07.2020
Outside Sales Representative
Hannah's Designs
10.2011 - 02.2014
Regional Manager
Moorehead Communications
08.2005 - 10.2011
Avionics Technician
United States Air Force
06.2000 - 06.2004
None - Business Administration and Management, General
Fort Wayne, IN
none - Electrical/Electronics Equipment Installation and Repair, General
Goldsboro, NC