Jermaine Kennedy
North Charleston
Summary
Dynamic and results-driven professional with extensive experience at Taco Bell Restaurant, excelling in team leadership and customer engagement. Proven expertise in cash handling and inventory monitoring, ensuring operational efficiency and compliance with safety standards. Recognized for training new employees and enhancing store operations to deliver exceptional service.
Skilled retail team member effective at multitasking to accomplish business goals and satisfy customer demands. Well-versed in shelf replenishment and recovery, purchasing support and check-out management. Performance-oriented and agile in efficiently completing diverse daily requirements.
Overview
14
14
years of professional experience
Work History
Store Worker
DECA Commissary
08.2021 - Current
- Maintained cleanliness and organization of store displays.
- Stocked shelves and ensured product availability for customers.
- Monitored inventory levels and reported discrepancies promptly.
- Maintained a clean and organized store environment for optimal customer shopping experience.
- Assisted with training new employees on store policies, procedures, and best practices for exceptional customer service delivery.
- Operated cash register and processed transactions efficiently.
- Assisted customers with inquiries and product selections.
- Used in-store system to locate inventory and place special orders for customers.
- Wrapped, boxed and weighed bakery department products.
•Cashier/Cook's Assi
628 Force Support Squadron ,
12.2017 - 08.2021
- Collaborated with team members to enhance store operations and customer experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Trained new cashiers on best practices and operational procedures.
- Shift Lead North Charleston, SC 01/2012 - 12/20
Taco Bell Restaurant
01.2012 - 12.2020
- Supervised team operations to ensure efficient service and high-quality food preparation.
- Trained and mentored new employees on restaurant procedures and customer service standards.
- Managed shift schedules, optimizing staff allocation to meet peak business demands.
- Implemented inventory control measures to minimize waste and maintain stock levels.
- Enforced health and safety regulations, ensuring compliance with local food safety standards.
- Led team meetings to communicate goals, motivate staff, and foster a positive work environment.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
Education
No Degree - Small Business Management
Professional Career Development Institute
Norcross, GA01-2008
GED -
Professional Career Development Institute
Norcross, Ga01-2005
Skills
- Store maintenance
- Workplace safety
- Cleanliness and hygiene
- Customer engagement
- Inventory monitoring
- Product pricing
- Merchandise receiving and handling
- Cleaning and sanitizing
- Cash handling
- On occasion assisted meat deportment works, during man power shortest
- Assist in preparing and packaging meat products and labeling of meat products for sale
- Assist in cleaning and sanitizing meat cutting equipment used in the meat department
Assisted in monitoring inventory levels and managing product displays
Timeline
Store Worker
DECA Commissary
08.2021 - Current
•Cashier/Cook's Assi
628 Force Support Squadron ,
12.2017 - 08.2021
- Shift Lead North Charleston, SC 01/2012 - 12/20
Taco Bell Restaurant
01.2012 - 12.2020
No Degree - Small Business Management
Professional Career Development Institute
GED -
Professional Career Development Institute