Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jermanie Johnson

Lancaster

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
Certification
1
1
year of post-secondary education
7
7
years of professional experience

Work History

Certified Nursing Assistant

Pruitt Healthcare
Rock Hill
05.2026 - Current
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Assisted patients with daily living activities and personal care needs.
  • Supported mobility by helping patients with transfers and ambulation exercises.

Customer Service Representative

Connextions
Concord
12.2023 - 04.2026
  • Managed account updates and processed customer requests accurately.
  • Assisted customers with inquiries and resolved issues efficiently.
  • Maintained detailed records of customer interactions in the CRM system.

CNA - Certified Nursing Assistant

White Oak Manor Lancaster
Lancaster
12.2022 - 11.2023
  • Monitored vital signs and reported changes to nursing staff.
  • Assisted residents with daily living activities and personal hygiene.
  • Documented patient care and observations in electronic health records.

CEI Inspector , Data Entry Specialist

VOLKERT INC
Mobile County
05.2021 - 11.2022
  • Documented inspection findings and prepared detailed reports for regulatory compliance.
  • Assisted in developing inspection procedures to enhance quality assurance practices.
  • Completed logs and paperwork accurately and submitted them on time.

Benefits Verification Representative

Lash Group
Fort Mill
12.2020 - 05.2021
  • Verified patient benefits for specialty medications through multiple insurance platforms.
  • Utilized database systems to track and manage benefit verification requests efficiently.
  • Processed and tracked patient benefit claims according to established procedures.

Enrollment Specialist

Lash Group
Fort Mill
07.2019 - 12.2020
  • Facilitated patient enrollment in specialty pharmacy programs.
  • Reviewed and processed patient documentation for accuracy.
  • Maintained accurate patient records in electronic systems.
  • Coordinated communication between patients and healthcare providers.

Education

High School Diploma -

Northwestern High School
Rock Hill, SC
08.2015 - 06.2016

Skills

  • Direct patient care
  • Vital signs monitoring
  • EHR management
  • Patient Management Systems
  • Patient Care Software
  • Insurance Verification
  • Accurate documentation
  • Effective communication

Certification

  • State Tested Nursing Assistant
  • Certified Nursing Assistant

Timeline

Certified Nursing Assistant

Pruitt Healthcare
05.2026 - Current

Customer Service Representative

Connextions
12.2023 - 04.2026

CNA - Certified Nursing Assistant

White Oak Manor Lancaster
12.2022 - 11.2023

CEI Inspector , Data Entry Specialist

VOLKERT INC
05.2021 - 11.2022

Benefits Verification Representative

Lash Group
12.2020 - 05.2021

Enrollment Specialist

Lash Group
07.2019 - 12.2020

High School Diploma -

Northwestern High School
08.2015 - 06.2016
Jermanie Johnson