Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerneisha Barnes

Ridgeland

Summary

Dynamic sales associate with proven expertise at Walmart, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction and driving sales through effective relationship building and teamwork. Skilled in inventory control and merchandising, consistently achieving store goals while maintaining a welcoming environment.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Hardworking Grocery Stocker with proven customer service and merchandising abilities. Adept at labeling and arranging products. Offering Number years of experience to challenging new position.

Enthusiastic Job Title willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Overview

11
11
years of professional experience

Work History

Sales Associate/ Stocker/ DSD Receiving

Walmart
03.2017 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Collaborated with team members to achieve monthly sales targets.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves to match planogram images and instructions.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Greeted store customers and discussed needs.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Followed orders precisely for correct items, sizes and quantities.
  • Picked and packed order items.
  • Received new stock and input values into computer system.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Prepared and checked outbound shipments for accuracy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Cashier/ Bakery & Deli

Publix
10.2019 - 2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Increased sales of promotional items by informing customers about current offers.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Built relationships with customers to encourage repeat business.

Clerk/ Clerical

RMC Resort Management
08.2014 - 2020
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Optimized office space usage, arranging workstations to maximize productivity.
  • Improved office efficiency by digitizing paper files and organizing digital records.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Compiled and analyzed data to produce reports.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Improved response times to customer inquiries, implementing new filing system for quicker access to information.
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Edited and proofread documents for accuracy and completeness.
  • Supported staff on special assignments and ad hoc projects.

Education

High School Diploma -

Ridgeland High School
Ridgeland, SC

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Relationship building
  • Cash handling
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving
  • Retail store operations
  • Cleaning techniques
  • Inventory tracking
  • Sales development
  • Business development
  • Merchandising
  • Inventory control procedures

Timeline

Cashier/ Bakery & Deli

Publix
10.2019 - 2022

Sales Associate/ Stocker/ DSD Receiving

Walmart
03.2017 - Current

Clerk/ Clerical

RMC Resort Management
08.2014 - 2020

High School Diploma -

Ridgeland High School

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Jerneisha Barnes