Jesse Cave
Liberty
Summary
Results-driven Operations Leader with extensive experience in managing cross-functional teams within private lending. Expert in scaling operational infrastructure, enhancing sales productivity, and streamlining processes across Sales, Marketing, Credit, and Operations. Skilled in overseeing revenue systems, implementing KPI frameworks, and delivering operational excellence in high-growth environments.
Overview
9
9
years of professional experience
Work History
Director of Revenue Operations
Lima One Capital
Greenville
04.2025 - Current
- Lead a 25-person operations organization supporting sales, onboarding, and revenue infrastructure for a national lending platform operating across 46 states.
- Built and structured the Revenue Operations department, integrating SDR, Account Management, Sales Enablement, and Sales Technology functions
- Partnered with senior leadership to align operational capacity with revenue growth objectives
- Oversaw onboarding processes for new brokers, clients, and loan submissions, facilitating $10B+ in cumulative business volume
- Scaled outbound SDR team to 10 members, generating 2,000+ qualified handoffs to sales producers
- Implemented structured KPI reporting including activity tracking, conversion metrics, productivity per FTE, and funnel performance
- National Business Purpose Lender | Greenville, SC
Director of Sales Operations
Lima One Capital
Greenville
10.2024 - 04.2025
- Directed sales operations strategy to enhance efficiency across all departments.
- Led sales operations strategy to standardize processes and support revenue growth
- Rebuilt Salesforce dashboards and reporting to improve forecasting accuracy and pipeline visibility
- Launched SDR role to improve prospecting coverage and opportunity sourcing
- Collaborated with marketing and sales leadership to improve lead routing and response times
- Coordinated training programs for staff on sales tools and best practices, enhancing team competency and adoption.
- Managed national business purpose lending operations, driving operational effectiveness in Greenville, SC.
Sales Support Manager
Lima One Capital
Greenville
02.2024 - 10.2024
- Created and led Account Management team focused on client communication, documentation accuracy, and submission efficiency
- Developed training materials for new sales support staff, streamlining onboarding process.
- Launched cross-functional Pipeline Meeting with Sales and Operations to enhance alignment on weekly loan closings.
- Implemented process improvements reducing submission errors and rework
- Created new processes for onboarding and approving brokers managed within CRM.
- Developed role progression framework and defined performance expectations
- National Business Purpose Lender | Greenville, SC
Production Coordinator Manager
Lima One Capital
Greenville
11.2022 - 03.2024
- Led production team to support $3B+ loan volume
- Standardized SOPs and documentation workflows, enhancing turnaround times
- Mentored team members, fostering career advancement
- National Business Purpose Lender | Greenville, SC
Production Coordinator
Lima One Capital
Greenville
08.2021 - 11.2022
- Led transition from Production Coordination model to broader Sales Support structure, aligning team efforts with strategic goals.
- Supported 15 loan officers and managed $750M+ in production volume
- Streamlined CRM usage and client documentation workflows, enhancing data accessibility and accuracy.
- Collaborated with cross-functional teams to improve communication and optimize processes.
- National Business Purpose Lender | Greenville, SC
Sales Associate
Lima One Capital
Greenville
04.2019 - 08.2021
- Educated clients on loan products and financing options, enhancing their decision-making
- Originated and structured investment property loans, facilitating successful transactions for clients
- Developed investor relationships and sourced new business through targeted CRM and marketing outreach
- Managed client accounts and maintained accurate records in CRM systems.
- National Business Purpose Lender | Greenville, SC
Structural Welder
Local 290 Ironworkers
05.2017 - 03.2019
- Completed structural steel apprenticeship, gaining hands-on experience in welding techniques and safety protocols
- Operated heavy equipment to assist in the execution of commercial construction projects, ensuring adherence to project specifications and timelines
Education
High School Diploma -
Lima Christian Academy
Lima Ohio05-2015
Some College (No Degree) - Business Administration
Bob Jones University
Greenville, South Carolina, SCSkills
- Revenue support
- CRM management
- KPI reporting
- Workflow optimization
- Process improvement
- Technology adoption
- Cross-Functional Alignment
- Cross-functional collaboration
- Operational Leadership
- Organizational design
- Team leadership
- Team coaching
- Effective communication
- Team leadership
Personal Information
Title: Director of Revenue & Sales Operations
Technology And Systems
- Salesforce (reporting, dashboards, workflow management)
- Gong (conversation intelligence & coaching)
- Zoom Phone
- ZoomInfo
- Tableau
- Lucidchart
- ClickUp
- Google Workspace
- DocuSign
Accomplishments
Circle of Excellence - 2023
Timeline
Director of Revenue Operations
Lima One Capital
04.2025 - Current
Director of Sales Operations
Lima One Capital
10.2024 - 04.2025
Sales Support Manager
Lima One Capital
02.2024 - 10.2024
Production Coordinator Manager
Lima One Capital
11.2022 - 03.2024
Production Coordinator
Lima One Capital
08.2021 - 11.2022
Sales Associate
Lima One Capital
04.2019 - 08.2021
Structural Welder
Local 290 Ironworkers
05.2017 - 03.2019
High School Diploma -
Lima Christian Academy
Some College (No Degree) - Business Administration
Bob Jones University