- Avid Reader
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Watching Movies and TV Shows
- Music
- Video Gaming
- Historical Exploration
Jesse Stidham
Spartanburg
Summary
Knowledgeable Laboratory Supervisor adept at setting effective policies to optimize productivity, reduce errors, and increase efficiency. Demonstrated track record of success with 6 years of related experience.
Overview
18
18
years of professional experience
Work History
Laboratory Supervisor
Alfred H. Knight
08.2019 - 01.2026
- Maintained equipment and facilities in good working order.
- Directed quality assurance standards to maximize results.
- Assisted with development and administration of laboratory budgets.
- Prepared and validated buffers and in-house reagents, calibrators, and controls in advance of laboratory testing and analysis orders.
- Developed and implemented standard operating procedures to verify quality control.
- Provided technical guidance and training to laboratory staff.
- Recorded and interpreted laboratory results to present to senior colleagues.
- Approved regular payroll submissions for employees
- Investigated and resolved issues related to laboratory processes and procedures.
- Performed high complexity testing by preparing specimens for analysis and maintaining assay quality.
- Performed analysis of metals and minerals in line with accredited standards.
Store Manager
Circle K
03.2018 - 05.2019
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Supervised guests at front counter, answering questions regarding products.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Assistant Manager
Circle K
08.2016 - 03.2018
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Sales Associate
Circle K
07.2015 - 08.2017
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
Sales Associate
Circle K
08.2007 - 08.2012
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Managed efficient cash register operations.
Education
High School Diploma -
James F. Byrnes
Duncan, SC05-2025
Bachelor of Arts - Interdisciplinary Studies
University of South Carolina, Upstate
Spartanburg, SC05-2014
Skills
- Equipment troubleshooting
- Laboratory management
- Documentation and reporting
- Equipment management
- Schedule management
- Sample preparation
- Hazardous waste management
- Laboratory operations
- Training and mentoring
- Relationship building
- Staff management
- Strategic planning
- Equipment calibration
- Chemical handling
- Verbal and written communication
- Budget administration
- Compliance management
- Laboratory safety
- Instrument Calibration
- Performance reviews
Interests
Timeline
Laboratory Supervisor
Alfred H. Knight
08.2019 - 01.2026
Store Manager
Circle K
03.2018 - 05.2019
Assistant Manager
Circle K
08.2016 - 03.2018
Sales Associate
Circle K
07.2015 - 08.2017
Sales Associate
Circle K
08.2007 - 08.2012
High School Diploma -
James F. Byrnes
Bachelor of Arts - Interdisciplinary Studies
University of South Carolina, Upstate