Jesse Thompson
Mount Pleasant
Summary
I am a proven leader who excels in implementing processes that lead to the most efficient output. I have proven success in multiple fields and industries. In other words - I will make it happen then I will get it done!
Overview
6
6
years of professional experience
Work History
Operations and Site Manager
Ramm Metals
Birmingham
12.2022 - Current
- Implemented all operations at recycling site utilizing proprietary processes.
- Led and collaborated with employees to enhance operational efficiency.
- Ensured productivity of job site processing over 2,000 tons of finished material monthly.
- Conducted maintenance and repairs on all machinery to sustain optimal performance.
- Streamlined production processes, achieving 250 percent increase in output and 30 percent reduction in costs.
Sleep Expert
Mattress Firm
Charleston
06.2021 - 11.2022
- Achieved sales exceeding one million dollars, earning 'Sales and Service Award'.
- Ranked in top five within district and top ten percent nationwide.
- Specialized in selling mattresses and sleep systems on sales floor.
- Maintained NPS score above 75% through exceptional customer service.
General Manager
Tommy Taco's
Huntington
06.2020 - 11.2020
- Facilitated restaurant launch through comprehensive build-out, menu creation, and staff training initiatives.
- Worked alongside owner on all aspects of daily operations while engaging with customers at counter.
- Constructed beverage program that included sodas, bottled beer, and unique wine and beer profiles.
- Oversaw bar operations including opening and closing responsibilities as Head Bartender.
- Continuously reorganized bar and stockroom to optimize efficiency in response to growing business.
Education
Associate of Arts - Business
Indian River State College
Ft. Pierce, FL01-2002
Skills
- Operations management
- Process optimization
- Equipment maintenance
- Safety compliance
- Data analysis
- Customer relationship management
- Sales
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Operations and Site Manager
Ramm Metals
12.2022 - Current
Sleep Expert
Mattress Firm
06.2021 - 11.2022
General Manager
Tommy Taco's
06.2020 - 11.2020
Associate of Arts - Business
Indian River State College