Jessica Altman
North Charleston
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Team Member
Live Productions
05.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Worked in parking lot during major events to park cars safely and run smoothly
- Helped load trailers per lists we were sent to pack for events
- Worked different positions to provide optimal coverage for every event
- Set up/run photo booth , mini golf, inflatables, laser tag
- Set up proms including decor, drape, lighting, FX, and production
- During proms I ran Photo Booth or Mocktail bars
- Ran a bridge during a haunt loading trams and running flow of them through the woods
Lead Housekeeper
POST HOUSE
04.2021 - 05.2023
- Clean bathrooms and rooms by checklist provided by manager daily
- Managed daily clipboard, followed daily tasks to complete each day (ie baseboards, mini bars, fans)
- Worked as team to get each room completed at timely manner
- Communicated repair needs to manager
- Trained and mentored all new personnel to maximize quality of service and performance.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Inventory for housekeeping cleaning supplies and linen
- Managed laundry sorting, washing, drying and ironing.
Patient Service Specialist
SELECT PHYSICAL THERAPY
07.2017 - 04.2021
- Highest level of customer service to patients, employees and referral sources through coordination and administration of front desk activities (ie answering phones, emailing, and faxing)
- Billing for services provided are accurate, timely, and fully documented
- Verify insurance eligibility of patients and be able to explain
- Schedule/handle appointments
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
Receptionist
BEST FRIENDS ANIMAL CLINIC
09.2016 - 05.2017
- Maintain : filing, answering phones, emails, faxing, and handling payments, paperwork, and opening/closing routines
- Updating patient's file with shots and recall information about previous visits
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
VETERINARY EMERGENCY CARE
04.2016 - 09.2016
- Answering phones, able to transfer call to correct department (internal medicine or surgery).
- Taking deposits or checking out each client and patient, using any card, money, check, or care credit
- Entering new patient in timely manner, do call backs to regular vets and send over our records
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
CLEANER
APARTMENT AIDE
01.2016 - 04.2016
- Move out/in deep cleanings (ie: window/window seals, stove, fridge, sinks, etc.) Mopping, sweeping, vacuuming and dusting
- Office cleaning and tiding up in clubhouses of apartment complex
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
Lead Teacher
LA PETITIE ACAEDMY
10.2012 - 01.2013
- Organize, create, and manage daily activities that develop children’s physical, and social growth
- Communicate directly with parents for success of their child/children.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Teacher
LIFE CHRISTIAN CHILD DEVELOPMENT CENTER
04.2012 - 09.2012
- Developed outstanding partnerships with parents and co- workers through collaboration, providing verbal and written reports, and coordinating parent-teacher conferences
- Planned developmentally appropriate activities for children
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
Cashier
ROSS
11.2011 - 04.2012
- Maintained friendly attitude and followed all store protocols while answering customer questions and processing payments
- Operated cash register to process cash, check and credit cards
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Stratford High School
Goose Creek, SC05.2011
Skills
- Communication
- Organization
- Team Work
- Active Listening
- Customer Service
- Problem-Solving
- Adaptability
- Attention to detail
- Cleaning
Timeline
Team Member
Live Productions
05.2023 - Current
Lead Housekeeper
POST HOUSE
04.2021 - 05.2023
Patient Service Specialist
SELECT PHYSICAL THERAPY
07.2017 - 04.2021
Receptionist
BEST FRIENDS ANIMAL CLINIC
09.2016 - 05.2017
Receptionist
VETERINARY EMERGENCY CARE
04.2016 - 09.2016
CLEANER
APARTMENT AIDE
01.2016 - 04.2016
Lead Teacher
LA PETITIE ACAEDMY
10.2012 - 01.2013
Teacher
LIFE CHRISTIAN CHILD DEVELOPMENT CENTER
04.2012 - 09.2012
Cashier
ROSS
11.2011 - 04.2012
High School Diploma -
Stratford High School