Dynamic team leader skilled in fostering collaboration and enhancing customer satisfaction. Proven ability to train new employees and maintain a positive work environment, driving engagement and loyalty.
Overview
2
2
years of professional experience
Work History
Team Leader
Skate Station Of Sumter
Sumter
02.2023 - 08.2025
Assisted in training new members on company protocols and procedures.
Communicated effectively with team members to address concerns and feedback.
Maintained a positive work environment that promoted collaboration between team members.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Established clear expectations for employees, providing guidance when needed.
Education
High School Diploma -
Laurence Manning Academy
Manning, SC
05-2025
Skills
Team leadership
Customer service
Employee training
Effective communication
Conflict resolution
Time management
Collaboration skills
Affiliations
Member of the Global Fellows at the University of South Carolina
Member of American Legion Post 15 Softball Team
2x State Champion in softball at Laurence Manning Academy
All Region champion in shotput at Laurence Manning Academy
Team captain of the Varsity Girls Basketball Team at Laurence Manning Academy
Accomplishments
Promoted to Team Leader in July 2024 at Skate Station of Sumter