Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Affiliations
References
Timeline
Generic
Jessica Hess

Jessica Hess

Tega Cay

Summary

Emergency Veterinary Technician with expertise in Emergency and Critical Care, recognized for exceptional productivity and patient care. Specialized in emergency procedures, surgical assistance, and diagnostic imaging. Strong critical thinking and communication skills enhance support for pets and owners in high-stress environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Event Staff and Instructor

East Coast Elite Dance Challenge
Hornell
07.2025 - Current
  • Seasonal work as needed running regional and national dance competitions for children ages 2-20 years
  • Team work and efficiency in a high speed, high stress performance environment
  • Maintaining professionalism while problem solving and assisting customers during stressful situations
  • Photography of dancers during performances
  • Instructing master classes in multiple genera to 50-100 students to progress technique, instill confidence, and maintain engagement
  • Multitasking and maintaining organization in a high speed environment

Emergency Veterinary Technician

Veterinary Emergency Group
Charlotte
09.2022 - 08.2025
  • Assisted veterinarians during emergency procedures and surgeries.
  • Monitored vital signs and administered medications to critical patients.
  • Prepared surgical instruments and maintained sterile environments for operations.
  • Educated pet owners on emergency procedures, diagnostic results, post-operative care and treatment plans.
  • Conducted initial assessments and triaged incoming emergency cases efficiently and communicating to doctors and pet owners the stability of the patient
  • Collaborated with veterinary staff to ensure time sensitive, life saving patient care and treatment plans
  • Collaborated with veterinarians to help patients under financial constraints in order to help them best prioritize care
  • Collaborate with general practice veterinary clinics to provide optimum care for mutual patients
  • Focused on critical care procedures, techniques, and treatment plans
  • Completed all prerequisites (recommendations, continuing education, case logs, case reports, advanced skills and techniques) and was accepted to sit for the VTS, ECC examination
  • Assisted in the growth of other staff members by teaching skills, clinical knowledge, patient care, quality medical treatment, etc.
  • Documented patient records accurately for ongoing treatment and follow-up care.
  • Prepared specimens for laboratory testing according to established protocols.
  • Operated anesthesia machines safely and monitored anesthetized patients ASA levels I-V throughout procedure.
  • Implemented an inpatient SOP for the nursing staff to ensure top quality care
  • Chair of the critical care committee
  • Member of the patient safety even committee

Dance Instructor/Choreographer

Adagio School of Dance
Lake Wylie
01.2022 - 06.2025
  • Certification in Acrobatic Arts training
  • Certified in Alixa Flexibility training
  • Experience with Progressive Ballet Technique
  • Through a progressive syllabus, instruct dancers of all age to be able to perform skills in a safe and effective manner in areas of tap, ballet, jazz, performance art, conditioning, and technique
  • Apply choreography to an individual or group of dancers aged 5-18 years for performance
  • Experience with knowing what adjudicators are expecting and educating and applying to a dance piece
  • To bring out the best qualities of each individual and to help improve weak spots to create well rounded dancers
  • To provide strong mentorship and guidance by forming lasting relationships with students and their families
  • Leading by example with demonstrations, hard work, and becoming in-tune with each pupils learning styles

Registered Veterinary Technician

Banfield Pet Hospital- South Park
Charlotte
10.2021 - 10.2024
  • Providing preventative care, client education, and veterinary assistant training to help better equip the pet community in the Charlotte area
  • Teaching other support staff new techniques and the why behind the medicine so they can help pets and owners to the best of their ability.
  • Safe and effective administration of medications, vaccines, preventatives, and anesthetic agents
  • Monitoring patients in the hospital both under anesthesia for procedures and patients being seen for sick/wellness visits
  • Running diagnostics for both sick and healthy pets
  • Identifying abnormalities in diagnostic results, alerting the DVM, and educating the pet owner about findings
  • Ensuring the safety and comfort of patients in a matter that families trust us to evaluate, diagnose, and treat their pets
  • Providing a minimally stressful experience for both pets and their families throughout the entire visit

Registered Veterinary Technician- triage and critical care

Carolina Veterinary Specialists
Matthews
11.2014 - 09.2021
  • Triage and stabilize patients in an efficient manner
  • Treat and monitor critical ICU patients
  • Advanced anesthesia experience for abdominal surgeries using a ventilator
  • Running diagnostics to assist in determining course of treatment and instilling that plan
  • Assisting in delegating tasks among staff, training new members, conflict resolution, and schedule management
  • Record keeping with DVMAX, cornerstone, and instinct softwares
  • Experience with instinct ICU treatment program
  • Communicating to clients in highly stressful and emotional situations about their pet's condition
  • CPR- BLS and ALS recover certified
  • Highly skilled in intravenous blood draws and catheter placement
  • Proper handling and restraint of patients in all states including aggression, pain, and respiratory distress to minimize stress on the patient and keep everyone involved unharmed
  • Experience with wound management including suturing, bandaging, splinting, and casting
  • Ability to multitask, keep calm, and be organized in high stress situations
  • Skilled at completing tasks as an individual or as a team while being able to teach and guide those around me to provide the most efficient patient care
  • Able to delegate tasks to efficiently complete diagnostics/treatment plans

Veterinary Anesthesia Nurse

Banfield Pet Hospital River Gate
Charlotte
10.2015 - 05.2016
  • Performed pre, post, and intra-operative care on small animal dental procedures and basic abdominal surgeries.

Licensed Veterinary Technician

Hometown Veterinary Hospital North East, P.A
North East
10.2013 - 08.2014
  • Triaging small animal appointments and completing technician services (vaccine boosters, nail trims, anal gland expression, suture removals, client education, etc.)
  • Assisting with pre-anesthetic procedures
  • Reception work, cleaning, and Avimark record keeping

Beginner-Intermediate Equestrian Instructor

Faith Haven Stables
North East
05.2011 - 08.2014
  • Intermediate riding lessons for children and adults in both English and Western riding styles
  • Training and caring for 30+ horses as a live in manager
  • Seasonal trail ride coordinator/guide
  • Maintenance of barn equipment, tack, feed, supplements, etc
  • Efficient trouble shooting unexpected events in a field where you don't have control of the behavior of animals, humans, or environment
  • Evaluation of animals for any signs of wound, injury, or pain
  • Treatment of minor injuries, equine physical therapy, education to clientele in relation to equine care

Veterinary Assistant Intern

Affordable Veterinary Services
Hornell
05.2012 - 07.2012
  • Performed a 240 hour preceptorship required by the veterinary technology program at S.U.N.Y. Alfred State University
  • Assisted with routine exams and surgeries
  • Gained experience in the field and had the opportunity to learn and practice skills necessary to complete my degree

Dance Instructor

Dancin On Edge Dance Studios
Hornell
09.2005 - 06.2012
  • Assisted and instructed classes of all age and skill level in a wide variety of dance forms.
  • 17 total years of dancing including college classes.
  • Experience performing at large venues including Disney World and multiple cruise ships.

Education

Associate of Applied Science - Veterinary Technology

S.U.N.Y. Alfred State University
Alfred, NY
05.2013

Skills

  • Veterinary Technician Experience
  • Advanced Procedures and Clinical Techniques
  • Mentoring and teaching less experienced medical personelle
  • Equine Experience
  • Laboratory Diagnostics
  • Medical Imaging
  • Efficient Triage
  • Animal Restraint and Handling
  • Critical Care Experience
  • Advanced Venipuncture
  • Urinary Catheter Placement in Multiple Species and Sex
  • Central Line Placement and Maintenance
  • Careful Medication Administration
  • Calculation of Medications and Fluids
  • Understanding of Fluid Types and Indications
  • Blood Product Transfusions
  • Collection for Blood Donation
  • Experience Creating a Blood Donation Program
  • Extensive ICU Experience
  • Surgical Ventilator Use, Maintenance, and Troubleshooting
  • Teaching and Mentoring
  • Conflict Management
  • Medical Record Management to Board Standards
  • Thorough understanding of the Veterinary Practice Act
  • Accepting Constructive Criticism and Applying Suggested Changes
  • Team collaboration
  • Nutritional support in a critical care setting
  • Radiology interpretation
  • Behavioral assessment
  • Oxygen therapy
  • Tracheostomy Tube Placement and Management
  • Arterial Blood Sampling and Interpretation
  • Euthanasia procedures
  • Wound management
  • Fracture stabilization
  • Time management abilities
  • Cleaning and sanitizing
  • Zoonotic diseases
  • Isolation Protocols
  • Proficient in Centesis
  • Thoracic Tube Placement and Mangement

Certification

Veterinary Technician Licensure

Assessments

Veterinary Technician - Expert, 07/2020, Providing medical care to animals in a veterinary setting, Expert

Personal Information

  • Willing To Relocate: Hornell, NY or Erie, PA
  • Open to relocation in other areas
  • Authorized To Work: US for any employer

Affiliations

  • Equestrian
  • Dance
  • Working Out
  • Sauna
  • Hiking
  • Travel

References

References available upon request.

Timeline

Event Staff and Instructor

East Coast Elite Dance Challenge
07.2025 - Current

Emergency Veterinary Technician

Veterinary Emergency Group
09.2022 - 08.2025

Dance Instructor/Choreographer

Adagio School of Dance
01.2022 - 06.2025

Registered Veterinary Technician

Banfield Pet Hospital- South Park
10.2021 - 10.2024

Veterinary Anesthesia Nurse

Banfield Pet Hospital River Gate
10.2015 - 05.2016

Registered Veterinary Technician- triage and critical care

Carolina Veterinary Specialists
11.2014 - 09.2021

Licensed Veterinary Technician

Hometown Veterinary Hospital North East, P.A
10.2013 - 08.2014

Veterinary Assistant Intern

Affordable Veterinary Services
05.2012 - 07.2012

Beginner-Intermediate Equestrian Instructor

Faith Haven Stables
05.2011 - 08.2014

Dance Instructor

Dancin On Edge Dance Studios
09.2005 - 06.2012

Associate of Applied Science - Veterinary Technology

S.U.N.Y. Alfred State University

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Jessica Hess