Jessica McCarter

• Administrative duties such as payroll, banking, accounts payable and receivable
• Coordinates with clients & customers to ensure efficient lead times
• HR onboarding & training
• Detailed record keeping

• Administrative duties such as payroll, banking, accounts payable & receivable
• Coordinates with clients & customers to ensure efficient lead times
• Ensures international compliance with products shipped to Canadian clients

• Provided customer service over the phone to customers.
• Advised customers of relevant information regarding their specific banking needs.
• Helped customers with disputes and lost / stolen debit cards.
• Maintained a courteous and professional attitude while assisting customers with their banking needs.

Provided customer service over the phone to customers.

Advised customers of relevant information regarding their specific banking needs.

Helped customers with disputes and lost / stolen debit cards.

Maintained a courteous and professional attitude while assisting customers with their banking needs.

• Coordinated with regional hospitals to ensure adequate supply of blood products
• Performed medical lab procedures with blood products, ensuring safety and quality
• Overseen blood drives, ensuring all procedures were followed to ensure product and donor safety
• Completed all required FDA compliance paperwork