Jessica Moya
North Charleston,SC
Summary
Operations professional with strong grasp of process optimization, strategic planning, and project management. Known for effective team collaboration and delivering consistent results in dynamic environments. Adept at improving operational efficiency, managing cross-functional teams, and adapting to evolving business needs. Recognized for leadership, problem-solving abilities, and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Airside Operations Lead / Line Service Technician
Signature Aviation
02.2022 - Current
- · Lead and support airside teams in the safe, efficient handling of aircraft, cargo, fueling, and ramp activities in compliance with FAA and company regulations.
- · Operate and inspect ground support equipment including fuel trucks and ground service vehicles.
- · Perform quality assurance tasks such as fuel sampling, inventory tracking, and discrepancy documentation to maintain compliance and audit readiness.
- · Act as escalation point for service or safety issues, providing solutions and driving operational continuity.
- · Train and mentor team members of up to 15 employees on standard operating procedures, safety protocols, and equipment use.
- · Maintain detailed records of inspections, services, incidents, and compliance checks.
- · Coordinate directly with clients, crew, and vendors to ensure timely, accurate delivery of aircraft services including fueling, lavatory, potable water, and ground power.
Ecommerce Administrative Lead
3G Distribution
03.2021 - 11.2021
- Oversee daily administrative operations, ensuring efficiency and compliance with company policies.
- Streamline communication processes between departments to enhance collaboration and information flow.
- Implement document management systems to improve record-keeping and retrieval times.
- Supervise training programs for new hires, fostering a culture of continuous improvement and development.
- Managed scheduling and resource allocation for a team of 45 employees, optimizing productivity for multiple projects simultaneously.
Paint Associate /Overnight Stocker and Receiver
Lowes Home Improvment
10.2019 - 03.2021
- · Performed quality checks on inventory, maintained stock accuracy, and ensured safe operation of lifts and material handling.
- · Supported customer paint matching and fulfillment with attention to detail and product integrity.
- · Contributed to backroom organization, truck unloading, and store floor safety.
- Alerted customers of department promotions and sales to increase overall departmental sales 10 %.
Education
High School Diploma -
Montwood High School
El Paso, TX05.1997
Skills
- Self motivation
- Team building
- Adaptability and flexibility
- Effective communication
- Team leadership
- Multitasking
- Employee development
Timeline
Airside Operations Lead / Line Service Technician
Signature Aviation
02.2022 - Current
Ecommerce Administrative Lead
3G Distribution
03.2021 - 11.2021
Paint Associate /Overnight Stocker and Receiver
Lowes Home Improvment
10.2019 - 03.2021
High School Diploma -
Montwood High School
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