Jessica Newton
Charleston
Summary
Healthcare professional with proven track record in providing effective client services via data-backed therapeutic interventions, data analytics, and strong collaborative skills with interdisciplinary teams to optimize client outcomes
Overview
18
18
years of professional experience
Work History
COTA-L
Heaton Pediatric Therapy
08.2024 - Current
- Enhanced patient outcomes by delivering evidence-based occupational therapy interventions.
- Collaborated with interdisciplinary teams to establish tailored treatment plans for patients.
- Conducted thorough assessments to identify clients' physical and emotional therapy needs.
- Educated families on exercises and adaptive tools to enhance daily living skills.
- Promoted patient independence through personalized home exercise program guidance.
Store Support Supervisor
Whole Foods Market Inc
08.2020 - 08.2024
- Enhanced team efficiency by training members on store policies and best practices.
- Delivered exceptional customer service by leading a team of support associates.
- Reduced inventory shrink by effectively managing control processes and stock levels.
- Maintained a clean and safe work environment through task delegation and scheduling.
- Partnered with management to improve operations and boost overall store performance.
Office Manager
Simply Green Landscaping
05.2016 - 03.2020
- Coordinated office operations and managed all communication channels to ensure seamless workflow and productivity.
- Managed vendor relationships to facilitate timely product and service delivery schedules
- Monitored financial transactions, including multiple bank accounts and card holders, as well as vendor accounts payable and accounts receivable
- Launched marketing initiatives via email and social media marketing
Account Manager
TurtleLeads/DBR Media
01.2014 - 01.2019
- Enhanced campaign performance through effective communication with clients and publishers.
- Conducted training webinars, educating clients and employees on CRM and database management.
- Diagnosed and resolved campaign performance issues to optimize advertising outcomes.
Senior Account Manager
OfferFusion
01.2008 - 05.2014
- Achieved company-wide training adoption through innovative new-hire techniques.
- Supervised over 30 exclusive client campaigns, ensuring consistent 300%+ ROI.
- Recognized as top sales representative in 2012, generating $300,000 in revenues.
- Implemented call-verified lead generation system, boosting client revenue by 30%.
- Revitalized client recruitment, managing over 150 accounts through targeted marketing.
Education
Associate of Science - Health Sciences
Trident Technical College
Charleston, SC05-2024
Bachelor of Arts - Mass Communications
College of Charleston
Charleston05-2008
Skills
- Account & Project Management
- Data Analytics
- SaaS
- Marketing & Communicatons
Timeline
COTA-L
Heaton Pediatric Therapy
08.2024 - Current
Store Support Supervisor
Whole Foods Market Inc
08.2020 - 08.2024
Office Manager
Simply Green Landscaping
05.2016 - 03.2020
Account Manager
TurtleLeads/DBR Media
01.2014 - 01.2019
Senior Account Manager
OfferFusion
01.2008 - 05.2014
Associate of Science - Health Sciences
Trident Technical College
Bachelor of Arts - Mass Communications
College of Charleston