Summary
Overview
Work History
Education
Skills
Languages
Timeline
Intern

Jessica Peay

Seneca,SC

Summary

Dynamic professional with a proven track record as Owner of CruzTcleaning, excelling in staff management and customer assistance. Successfully promoted brand identity through social media, enhancing lead generation. Recognized for meticulous attention to detail and effective issue resolution, driving operational efficiency and client satisfaction.

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Overview

3
3
years of professional experience

Work History

Owner

CruzTcleaning
03.2024 - Current
  • Promoted business via social media to generate leads and maximize brand identity.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Sorted, laundered and put away various laundry items.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Polished fixtures to achieve professional shine and appearance.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Managed phone calls from home owners, creating a schedule

Shift Manager

TD's Express
08.2024 - 02.2025
  • Trained and mentored new employees to maximize team performance.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Managed staff hiring, training and supervision.

Crew Leader

Phillips Cleaning
01.2022 - 01.2024
  • Trained employees in time management and proper ways to complete job duties.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Monitored team members to verify work quality and address concerns.
  • Followed instructions and safety protocols while operating machinery and equipment.

Education

GED -

Adult Education
Seneca
07-2011

Skills

  • Staff management
  • Drawer balancing
  • Returns processing
  • Product restocking
  • Purchase assistance
  • Reports and documents
  • Team collaboration
  • Attention to detail
  • Issue resolution
  • Money handling
  • Time management skills
  • Customer assistance
  • Clear communication

Languages

English
Full Professional

Timeline

Shift Manager

TD's Express
08.2024 - 02.2025

Owner

CruzTcleaning
03.2024 - Current

Crew Leader

Phillips Cleaning
01.2022 - 01.2024

GED -

Adult Education

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Jessica Peay