Jessica Ratliff
Chesterfield
Summary
With a robust background at Atrium Health, I excel in microbiology, chemistry, hematology, urinalysis, and coagulation. My leadership in training staff showcases my ability to mentor effectively, while my proficiency in equipment calibration, maintenance, and troubleshooting underscores my technical expertise. I am committed to laboratory excellence, I blend analytical skills with a collaborative spirit to advance medical research and patient care. I am often described as a detail-oriented individual with exceptional communication and project management skills. I demonstrate a proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. I have been recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Laboratory Technician
Atrium Health
06.2022 - Current
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Recorded and maintained accurate data to facilitate tracking of results.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Participated in laboratory audits and assessments to maintain compliance and improve results via CAP surveys.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Consulted with outside professionals and specialists about tests and testing results.
- Identified and traced quality control issues impacting laboratory results.
- Conducted wide range of laboratory tests and recorded results.
- Removed samples of materials following good practices to achieve accurate test results.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Operated wide range of laboratory equipment and instruments to complete analysis.
Laboratory Processor
McLeod Regional Medical Center
08.2021 - 06.2022
- Prepared samples for analysis by performing complex sample preparation tasks.
- Participated in lab meetings and project presentations.
- Processed laboratory specimens received in the lab with an emphasis on accuracy, timeliness, completeness, safety, and compliance.
- Followed proper specimen identification procedures in the execution of all job duties.
- Distributed specimen in appropriate test areas for required analysis.
- Received incoming phone calls and request.
- Assisted in identifying and solving issues that involved specimen collection, recollection, or document issues.
- Met TAT goals along with team to aid in efficiency and laboratory safety compliance.
- Properly stored excess specimen samples.
ER Technician
Carolina Pines Regional Medical Center
02.2022 - 07.2022
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Quickly responded to codes and cardiac monitor alarms.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Liaised between nurses, physicians, patients and visitors.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Facilitated transfer of patients throughout medical facility and between departments.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Disinfected tools, equipment and surfaces between patients.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Cleaned and set up rooms in preparation for patient appointments.
Specimen Collector
McLeod Regional Medical Center
09.2020 - 07.2021
- Labeled and prepared specimens for shipment to laboratory facilities.
- Followed safety protocols while handling hazardous materials.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Provided support and guidance to other staff members.
- Adhered to compliance standards for confidentiality, accuracy and safety.
- Printed results reports and submitted for review.
- Collected and provided viable specimen for testing of Covid-19.
- Delivered collected specimen to laboratory in timely manner to ensure efficient testing of specimen.
Specimen Accessioner
Laboratory Corp Of America
08.2019 - 09.2020
- Followed safety protocols while handling hazardous materials.
- Assisted scientists by collecting and organizing laboratory data.
- Set and oversaw quality assurance guidelines for laboratory work.
- Trained and supervised junior staff members upon orientation into lab.
- Monitored and documented safety standards to verify compliance.
- Kept abreast of current industry, scientific and regulatory developments and issues.
- Troubleshot and resolved equipment and process issues.
- Participated in lab meetings and project presentations.
- Provided support and guidance to junior lab staff.
- Completed manual processing of specimen received into lab including paper transmissions, pap smear and hospital specimens, and chain of custody specimen.
- Stocked required areas and emptied trash when needed.
- Organized documents needed to be stored and sent out for long term use.
- Effectively communicated problems that arose and helped find appropriate solutions to them.
Student Researcher
Francis Marion University
07.2018 - 05.2019
- Performed research into study topics to increase knowledge and to provide valuable contributions.
- Interpreted and analyzed research data to draw conclusions on outcomes.
- Prepared fact sheets, tables, and graphs to summarize research results.
- Completed designated tasks with efficiency and accuracy in order to support research objectives.
- Performed various assays including western blot, southern blot, ELISA, PCR, electrophoresis, and others to support research studies.
- Prepared cultures and broths for cell growth to split and measure for further studies.
- Cultured and measured growth of newly tagged cell line using hemocytometers and microscopy.
- Attended meetings and presentations required by INBRE to learn project details.
- Completed research, compiled data, and assisted in timely reporting.
- Recorded and analyzed data to produce reports of results.
- Collaborated with faculty mentor to design and execute experiments.
Education
Associate Degree - Medical Laboratory Science
Florence Darlington Technical College
Darlington, SC05-2022
Bachelor of Science - Biology Major With Chemistry Minor
Francis Marion University
Florence, SC05-2019
Skills
- Medical Laboratory Technician ASCP certified
- Microbiology, chemistry, blood bank, coagulation, urinalysis, and body fluid testing
- Equipment maintenance, testing, and calibration
- Result analysis
- Aseptic procedures
- Training and mentoring
- Multitasking
- Quality control procedures and review
- Laboratory safety protocols
- Laboratory assay analysis
- Specimen processing
- Gram-stained slide preparation
Certification
- Medical Laboratory Technician, MLT (ASCP) - American Society for Clinical Pathology.
Timeline
Medical Laboratory Technician
Atrium Health
06.2022 - Current
ER Technician
Carolina Pines Regional Medical Center
02.2022 - 07.2022
Laboratory Processor
McLeod Regional Medical Center
08.2021 - 06.2022
Specimen Collector
McLeod Regional Medical Center
09.2020 - 07.2021
Specimen Accessioner
Laboratory Corp Of America
08.2019 - 09.2020
Student Researcher
Francis Marion University
07.2018 - 05.2019
Associate Degree - Medical Laboratory Science
Florence Darlington Technical College
Bachelor of Science - Biology Major With Chemistry Minor
Francis Marion University
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