Jessica Roberts
CAMDEN
Summary
Versatile and dynamic professional with a proven track record in roles ranging from Dispatcher Office Assistant at E-Z Roofing And Construction to Squad Leader in the United States Army. Excelled in scheduling coordination and demonstrated exceptional adaptability. Increased sales through effective communication, underscoring a commitment to excellence and a knack for multitasking. Excited for the chance to work with a highly motivated team, towards goal achievement.
Overview
2025
2025
years of professional experience
Work History
Dispatcher Office Assistant, Customer Service Rep.
E-Z Roofing And Construction
- Directed dispatching, routing, and tracking of vehicles and teams.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
- Provided customer support and trouble shooting for satisfaction.
Server
Olive Garden
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales significantly by upselling higher-end products to customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Management, Server, Cook....
Rack and Grill
02.2023 - 05.2024
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Ensured pool tables were working properly.
- Prepared, cooked, and served customers. Sometimes running entire establishment alone for, 10-12 hour shifts.
Cashier, Night Shift Management
AM/PM
01.2022 - 03.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Ran store during night shift hours.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Facilitated smoother checkout process, trained new employees on POS systems.
Squad Leader, Gunner, Search and Extraction
United States Army
06.2003 - 10.2013
- Maintained discipline within the ranks by enforcing standards of conduct expected from a professional military organization consistently and fairly.
- Ensured mission success through diligent planning, preparation, and execution of assigned tasks.
- Operated and maintained radios and antennas for communication.
- Operated and maintained heavy firearms during combat.
- Search and Extraction leader for high angles rope rescue.
- Educational equivalent Bachelors in communication.
- I had several more responsibilities that can be provided upon request.
Education
Pre-Med
University of North Georgia
Dahlonega, GAHigh School Diploma -
Hephzibah Comprehensive High School
Hephzibah, GA05-2003
Skills
- Scheduling coordination
- Route planning
- Strong problem solver
- Attention to detail
- Filing and data archiving
- Excellent communication
- Multitasking
- Adaptability
- Dependability
- Integrity
- Numerous other personnel and office related skills
- Numerous nuclear plant operational skill
- Can provide Other forms of employment and skills
Timeline
Server
Olive Garden
06.2024 - Current
Management, Server, Cook....
Rack and Grill
02.2023 - 05.2024
Cashier, Night Shift Management
AM/PM
01.2022 - 03.2023
Squad Leader, Gunner, Search and Extraction
United States Army
06.2003 - 10.2013
Dispatcher Office Assistant, Customer Service Rep.
E-Z Roofing And Construction
Pre-Med
University of North Georgia
High School Diploma -
Hephzibah Comprehensive High School
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