Jessie Oliver
Anderson
Summary
Results-driven Quality Assurance Field Specialist with expertise in quality control, data analysis, and root cause analysis. Proven track record of implementing corrective actions and enhancing product reliability.
Overview
23
23
years of professional experience
Work History
Quality Assurance Field Specialist
Electrolux Home Products
Anderson
02.2016 - Current
- Collaborated with production teams to resolve quality-related issues, enhancing product reliability.
- Implemented corrective actions for non-conformities, ensuring compliance with quality standards.
- Utilized testing equipment to evaluate product functionality and durability effectively.
- Analyzed test data to determine trends in product defect rates or other indicators of quality assurance.
- Identified opportunities for cost savings through improved efficiency or reduced scrap and rework rates.
- Investigated customer complaints on product defects, leading to improvements in product quality.
Senior Tax Preparer
Upstate Tax
Anderson
01.2004 - Current
- Prepared individual and business tax returns accurately and efficiently.
- Maintained updated knowledge of tax law changes to ensure accurate client guidance.
- Assisted clients in understanding their obligations related to filing taxes.
- Advised clients on tax strategies to minimize future liabilities and maximize savings.
- Mentored junior staff in tax preparation processes, fostering skill development and best practices.
Reliability Technician
Electrolux Home Products
Anderson
01.2003 - Current
- Conducted various testing methods to evaluate product durability and functionality, ensuring reliability standards were met.
- Employed computer-based software applications to track trends in machine performance and predict failures, enhancing maintenance strategies.
- Conducted root cause failure analysis for failed components or assemblies.
- Reviewed design drawings of production systems and equipment for accuracy before installation.
- Partnered with engineering staff on process improvement projects to address reliability issues, contributing to system enhancements.
Education
High School Diploma -
McDuffie High School/Vocational Center
Anderson, SC05-1984
Skills
- Quality control
- Product testing
- Data analysis
- Root cause analysis
- Process improvement
- Regulatory compliance
- Tax preparation
- Supplier quality management
Timeline
Quality Assurance Field Specialist
Electrolux Home Products
02.2016 - Current
Senior Tax Preparer
Upstate Tax
01.2004 - Current
Reliability Technician
Electrolux Home Products
01.2003 - Current
High School Diploma -
McDuffie High School/Vocational Center