Jesus Sanchez
Irmo
Summary
Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.
Overview
7
7
years of professional experience
Work History
Emergency Medical Technician Student
Lexington County
03.2025 - Current
- Effectively communicated with diverse populations which led to more inclusive care practices.
- Ensured safety during transport by securely transferring patients to hospitals or other healthcare facilities.
- Utilized strong leadership skills when working within a team resulting in higher efficiency levels.
- Adapted quickly to a fast-paced work environment where priorities could shift rapidly due to changing circumstances.
- Continuously updated professional knowledge base by attending workshops, conferences, and obtaining relevant certifications.
- Upheld strict confidentiality standards when handling sensitive patient information, adhering to HIPAA regulations at all times.
- Demonstrated strong decision-making skills while prioritizing the needs of multiple patients during mass casualty incidents.
- Collaborated with paramedics and other medical professionals to provide comprehensive patient care in emergency situations.
- Maintained equipment readiness by regularly inspecting, cleaning, and restocking essential supplies on the ambulance.
- Supported patient recovery with compassionate bedside manner and attentive monitoring throughout transport.
- Demonstrated adaptability and flexibility in responding to a variety of emergency situations, which contributed to the overall success of the team.
- Administered CPR, oxygen and other life-saving medical treatments.
- Assisted with lifting and moving patients.
FOH Shift Leader
Chick-fil-A
09.2024 - Current
- A Chick-fill- Performed guest services and food preparation duties.
- Guest service job duties; greeting customers, taking customer orders, and completing transactions on the cash register.
- Responsible for supporting senior leadership in executing daily operations.
- Ensuring team members are fully equipped to do their jobs, and maintaining a positive and efficient work environment.
- Lead by example, mentor team members, and are accountable for the success of their shift.
- Ensuring the restaurant is clean and well-maintained, including equipment, supplies.
- Responsible for opening or closing the restaurant, including tasks like setting up the store, stocking supplies, and managing shift transitions.
- Provide immediate and courteous assistance to guests, addressing their needs and resolving issues.
- Oversee shift operations, ensuring speed, accuracy, and quality service.
- Assist in training new hires and coach team members on performance and conduct.
Server
Chápalas Mexican Restaurant
02.2023 - 06.2024
- Welcoming and seating diners comfortably in the dining area.
- Taking customers food and drink orders.
- Memorizing the menu and recommending appetizers, meals and drinks from restaurant wine stock.
- Delivering a memorable dining experience by resolving all customer issues promptly.
- Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant.
- Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events.
- Ensuring cooking utensils and kitchen area are cleaned after closing to comply with state regulations.
- Checking and changing soda machine syrups.
- Sweeping and Mopping.
- Wiping surfaces. Disinfect busy areas.
- Periodically check on tables to ensure guest satisfaction and address any concerns.
- Process payments for orders, including cash, credit, and debit card transactions.
- Relay customer orders and requests to the kitchen staff and keep them informed of table statuses.
- Periodically check on tables to ensure guest satisfaction and address any concerns.
- Mixing drinks according to recipes, pouring drinks, and preparing alcoholic beverages.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier & Customer Service
Lowe's Home Improvement
08.2021 - 01.2023
- Handling money, restocking merchandise and helping customers locate products.
- History of keeping work areas clean, neat and professionally arranged.
- Good listening skills combined with attentive and detail oriented nature.
- Cash register system skills and proven commitment to store cleanliness and safety.
- Determined to lead and promote high levels of customer service and engagement efforts.
- Committed and hardworking customer service, processing transactions and assisting customers.
- Resolving issues, answering customer questions and ringing up customers.
- Creative problem-solver versed in customer service.
- Friendly and reliable cashier offering unmatched customer service and workplace focus.
- Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
Line Assembler
Nexien
04.2021 - 07.2021
- Assemble each product according to specifications.
- Conduct quality assurance checks to confirm that assembled products meet quality standards.
- Identify any product defects; record and report them accordingly.
- Complete required quality and production forms.
- Monitor and maintain inventory of necessary product in your work station.
- Maintain a clean and safe work area. Follow all quality and safety standards and procedures.
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Demonstrated adaptability by learning new techniques or working with different materials when required for various product lines or special projects.
- Removed imperfections in component pieces and finished work.
- Restocked other stations and moved completed items to other stations for additional processing.
Server
Nooch & Lalo Fusion Restaurant
04.2020 - 11.2020
- Welcoming and seating diners comfortably in the dining area.
- Taking customers food and drink orders.
- Memorizing the menu and recommending appetizers, meals and drinks from restaurant wine stock.
- Delivering a memorable dining experience by resolving all customer issues promptly.
- Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant.
- Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events.
- Ensuring cooking utensils and kitchen area are cleaned after closing to comply with state regulations.
- Checking and changing soda machine syrups.
- Sweeping and Mopping.
- Wiping surfaces. Disinfect busy areas.
- Periodically check on tables to ensure guest satisfaction and address any concerns.
- Process payments for orders, including cash, credit, and debit card transactions.
- Relay customer orders and requests to the kitchen staff and keep them informed of table statuses.
- Periodically check on tables to ensure guest satisfaction and address any concerns.
- Mixing drinks according to recipes, pouring drinks, and preparing alcoholic beverages.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Assistant Hairstylist
Element Studios
10.2019 - 03.2020
- Greet and welcome incoming clients and direct them to various parts of the salon to receive treatments.
- Shampoo clients hair.
- Mixed pigments and used proper techniques to achieve desired color.
- Offered exceptional service and support to walk-in and scheduled customers.
- Helped prepare clients for hair service.
- Massaged clients' scalp during shampoos.
- Provided assistance to stylists when needed.
- Blow dry and style hair after treatments have been successfully applied.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Clean all work areas.
- Sterilizing all styling tools after use.
- Wash and dry towels, and other fabrics used.
- Assists in stock inventory items and fill out inventory reports.
- Implemented feedback system, leading to improved service quality and customer experience.
- Streamlined appointment scheduling, minimizing wait times and optimizing stylist availability.
- Adapted hairstyling techniques to accommodate clients diverse needs and preferences.
- Answered phone calls and emails to schedule client appointments.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Assisted lead hairstylist in achieving desired results for clients through efficient preparation and organization of tools and products.
- Prepared clients for hair cuts and styles with soothing shampoo work.
Server
Chápalas Mexican Restaurant
07.2018 - 03.2020
- Welcoming and seating diners comfortably in the dining area.
- Taking customers food and drink orders.
- Memorizing the menu and recommending appetizers, meals and drinks from restaurant wine stock.
- Delivering a memorable dining experience by resolving all customer issues promptly.
- Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant.
- Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events.
- Ensuring cooking utensils and kitchen area are cleaned after closing to comply with state regulations.
- Checking and changing soda machine syrups.
- Sweeping and Mopping.
- Wiping surfaces. Disinfect busy areas.
- Periodically check on tables to ensure guest satisfaction and address any concerns.
- Process payments for orders, including cash, credit, and debit card transactions.
- Relay customer orders and requests to the kitchen staff and keep them informed of table statuses.
- Periodically check on tables to ensure guest satisfaction and address any concerns.
- Mixing drinks according to recipes, pouring drinks, and preparing alcoholic beverages.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Irmo High School
Columbia, SC06.2019
Skills
- Customer Service
- Leadership
- Communication
- Active Listening
- Work Ethic
- Multitasking
- Collaboration
- Empathy
- Professionalism
- Adaptability
- Patience
- Attention to Detail
- Hardworking, Organization
- Punctual
- Friendly & Positive Attitude
- Teamwork
- Safety & Service skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Emergency Medical Technician Student
Lexington County
03.2025 - Current
FOH Shift Leader
Chick-fil-A
09.2024 - Current
Server
Chápalas Mexican Restaurant
02.2023 - 06.2024
Cashier & Customer Service
Lowe's Home Improvement
08.2021 - 01.2023
Line Assembler
Nexien
04.2021 - 07.2021
Server
Nooch & Lalo Fusion Restaurant
04.2020 - 11.2020
Assistant Hairstylist
Element Studios
10.2019 - 03.2020
Server
Chápalas Mexican Restaurant
07.2018 - 03.2020
High School Diploma -
Irmo High School
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