Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jettica Carter

Ravenel

Summary

Dedicated Transportation Specialist with expertise in transportation coordination, customer service, and safety compliance. Proven ability to optimize routes and enhance service efficiency, contributing to improved customer satisfaction and operational effectiveness.

Overview

18
18
years of professional experience

Work History

Transportation Specialist

Care4 Transportation
North Charleston
09.2021 - Current
  • Coordinated transportation schedules for private pay members to enhance service efficiency.
  • Managed customer inquiries, resolving issues promptly and effectively.
  • Cultivated and maintained relationships with prospective members to support growth.
  • Followed safety protocols when loading, unloading, driving, and delivering items.
  • Assisted in preparing monthly statements and invoices for clients.
  • Processed vehicle title applications accurately and efficiently.

Medication Technician

Carter May Home Assistant Living
Charleston
10.2015 - 03.2021
  • Administered medications to residents according to prescribed schedules.
  • Monitored and documented residents' health and medication responses daily.
  • Collaborated with nursing staff to address resident care needs effectively.
  • Observed and reported any changes in patient condition or behavior associated with medications.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.

Private Caregiver

Margaret Gordon
Charleston
01.2008 - 10.2014
  • Administered medications according to prescribed schedules and guidelines.
  • Developed a strong and trusting rapport with patients and family members, ensuring smooth, quality care.
  • Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
  • Transported patients to medical, dental, and personal care appointments.
  • Engaged with patients and families to provide emotional support and daily living instruction.

Education

GED -

Trident Adult Education
Hanahan, SC
08-2023

Patient Care

Trident Technical College
Charleston, South Carolina, SC
04-2010

Skills

  • Transportation coordination
  • Customer service
  • Safety compliance
  • Invoice processing
  • Medication administration
  • Route optimization
  • Effective communication

References

References available upon request.

Timeline

Transportation Specialist

Care4 Transportation
09.2021 - Current

Medication Technician

Carter May Home Assistant Living
10.2015 - 03.2021

Private Caregiver

Margaret Gordon
01.2008 - 10.2014

GED -

Trident Adult Education

Patient Care

Trident Technical College
Jettica Carter