Jettica Carter
Ravenel
Summary
Dedicated Transportation Specialist with expertise in transportation coordination, customer service, and safety compliance. Proven ability to optimize routes and enhance service efficiency, contributing to improved customer satisfaction and operational effectiveness.
Overview
18
18
years of professional experience
Work History
Transportation Specialist
Care4 Transportation
North Charleston
09.2021 - Current
- Coordinated transportation schedules for private pay members to enhance service efficiency.
- Managed customer inquiries, resolving issues promptly and effectively.
- Cultivated and maintained relationships with prospective members to support growth.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Assisted in preparing monthly statements and invoices for clients.
- Processed vehicle title applications accurately and efficiently.
Medication Technician
Carter May Home Assistant Living
Charleston
10.2015 - 03.2021
- Administered medications to residents according to prescribed schedules.
- Monitored and documented residents' health and medication responses daily.
- Collaborated with nursing staff to address resident care needs effectively.
- Observed and reported any changes in patient condition or behavior associated with medications.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
Private Caregiver
Margaret Gordon
Charleston
01.2008 - 10.2014
- Administered medications according to prescribed schedules and guidelines.
- Developed a strong and trusting rapport with patients and family members, ensuring smooth, quality care.
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Transported patients to medical, dental, and personal care appointments.
- Engaged with patients and families to provide emotional support and daily living instruction.
Education
GED -
Trident Adult Education
Hanahan, SC08-2023
Patient Care
Trident Technical College
Charleston, South Carolina, SC04-2010
Skills
- Transportation coordination
- Customer service
- Safety compliance
- Invoice processing
- Medication administration
- Route optimization
- Effective communication
References
References available upon request.
Timeline
Transportation Specialist
Care4 Transportation
09.2021 - Current
Medication Technician
Carter May Home Assistant Living
10.2015 - 03.2021
Private Caregiver
Margaret Gordon
01.2008 - 10.2014
GED -
Trident Adult Education
Patient Care
Trident Technical College