Jillian Wain
Piedmont
Summary
Versatile and dependable professional with experience in hospitality, customer service, education, and creative arts. Skilled in food and beverage service, event planning, bartending, catering, and retail operations, with strong cash handling and POS proficiency. Experienced in teaching theatre, dramatic play, theatrical makeup, directing performances, and mentoring students. Creative background in makeup artistry, floral design, content creation, and social media marketing, with strong administrative and technical skills, including Microsoft Office, scheduling, and project management. Known for excellent communication, attention to detail, teamwork, and thriving in fast-paced, customer-focused environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Development Specialist/Lead Coordinator
RSVP Wedding Coordination
Greenville
04.2025 - Current
- Write and publish blog posts to promote the business, and improve online visibility.
- Maintain and update the company websites with current content and images.
- Plan and organize marketing events, open houses, and promotional gatherings.
- Coordinate weddings from initial planning to day-of-execution.
- Communicate with clients, vendors, and venues to ensure smooth operations.
- Assist with social media content and email marketing campaigns.
- Support branding and business growth through outreach and partnerships.
- Keep track of schedules, timelines, and important event details.
Event Staff/Server/ Bartender/ Delivery Driver
Table 301 Catering
Greenville
02.2023 - Current
- Supported event setup, breakdown, and operations, including logistics, vendor coordination, and crowd control.
- Provided high-quality customer service by assisting guests, resolving issues, and enhancing overall event and bar experiences.
- Managed cash handling and POS transactions for tickets, merchandise, bar service, and catering orders.
- Maintained cleanliness, organization, and compliance with health and safety standards across venues, bar areas, and delivery vehicles.
- Executed bar service and catering deliveries efficiently, ensuring accurate orders, safe transport, and clear client communication.
Event Staff/Bartender
Avenue
Greenville
11.2024 - 12.2025
- Supported setup, breakdown, and logistics of special events, including registration, seating, audiovisual needs, and vendor coordination
- Delivered exceptional customer service by assisting guests, resolving issues, and enhancing overall event and bar experiences.
- Managed crowd control, safety monitoring, and emergency response to ensure a safe, enjoyable environment.
- Handled cash and POS transactions accurately for ticket sales, merchandise, and bar service.
- Crafted and served beverages in a fast-paced bar setting, maintained cleanliness, and supported promotional and themed events.
Prep Cook
Rigsby's Bar and Grill
Boiling Springs
01.2024 - 04.2024
- Prepared ingredients for daily menu items and special dishes.
- Maintained cleanliness and organization of kitchen workstations.
- Assisted chefs in executing timely meal preparations during busy shifts.
- Followed food safety guidelines to ensure proper storage and handling.
- Stocked supplies and ingredients, ensuring availability for meal preparation.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Bay Host
Topgolf
Greenville
06.2022 - 08.2023
- Welcomed guests and ensured smooth check-in process at entertainment venue.
- Maintained cleanliness and organization of assigned bays throughout shifts.
- Assisted guests with equipment setup for games and activities.
- Provided exceptional customer service to enhance guest experiences daily.
- Resolved guest inquiries and concerns promptly to maintain satisfaction levels.
- Processed payments accurately using cash registers or point-of-sale systems.
Bartender
Zane's
Inman
04.2022 - 06.2022
- Mixed cocktails and beverages with precision and creativity.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Poured wine, beer, and cocktails for patrons.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Server
The Cheesecake Factory
Greenville
04.2021 - 04.2022
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
Barista
Starbucks
Spartanburg
06.2020 - 11.2020
- Operated espresso machines and other equipment with precision and care.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Barista
Starbucks
Virginia Beach
11.2019 - 06.2020
- Operated espresso machines and other equipment with precision and care.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Summer Camp Counselor
USC Upstate
Spartanburg
06.2016 - 07.2019
- Supervised daily camp activities to ensure safety and engagement for all participants.
- Led daily activities and rehearsals for diverse age groups at summer theater camp.
- Collaborated with staff to design engaging workshops focused on acting and performance skills.
- Created a fun atmosphere where students could build confidence in themselves as performers.
Counselor
Thursday Afternoon Acting Group
Spartanburg
08.2015 - 05.2019
- Led weekly after-school theatre classes, teaching foundational acting, movement, and stage skills.
- Directed students in rehearsals to prepare for a final performance for parents and families.
- Develop age-appropriate lesson plans that encourage creativity, confidence, and teamwork.
- Guided students through character development, blocking, and performance techniques.
- Created a supportive and engaging environment that fostered self-expression and collaboration.
Cashier
Chick-fil-A
Boiling Springs
04.2018 - 04.2019
- Assisted customers with menu selections and special requests.
- Operated point-of-sale systems for order entry and payment processing.
- Prepared food items according to Chick-fil-A standards and protocols.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier/Sales Associate
Ulta
Spartanburg
11.2016 - 02.2017
- Assisted customers in locating products and understanding promotions.
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service to enhance shopping experience.
- Stocked shelves with merchandise when needed.
Cashier/Sales Associate
BI-LO
Boiling Springs
03.2013 - 10.2016
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
Makeup Artist
Carowinds
Charlotte
08.2015 - 11.2015
- Applied special effects makeup and prosthetics to performers for a high-volume Halloween haunt environment
- Created realistic character looks using techniques such as aging, wounds, and creature design.
- Worked efficiently under time constraints to prepare multiple performers for nightly shows.
- Maintained cleanliness, organization, and sanitation of makeup tools and workstations.
- Collaborated with performers and supervisors to ensure that makeup designs supported character and scare effectiveness.
Education
Bachelor's - Theatre
University of South Carolina-Upstate
Spartanburg, SC05.2019
Skills
- Event planning
- Time management
- Problem solving
- Attention to detail
- Event coordination
- Special events planning
- Event setup and breakdown
- Trade show management
- Scheduling
- Contract execution
- Onsite execution
- Room setup and breakdown
- Managing events start to finish
- Catering coordination
- POS operation
- Beverage mixing
- Communication skills
- Floral arrangement
- Artistic floral design
- Arrangement creation
- Creative vision
- Wedding design
- Creativity in design
- Stress management
- Wedding timeline creation
- Wedding theme development
- Timeline adherence
- Contract negotiation
- Event design
- Wedding rehearsal guidance
- Day-of coordination
Certification
- ServSafe
- Driver's License
- ServSafe Food Handler Certification
- Food Handler Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Accomplishments
Irene Ryan Acting Award 2018, 2019
References
References available upon request.
Timeline
Business Development Specialist/Lead Coordinator
RSVP Wedding Coordination
04.2025 - Current
Event Staff/Bartender
Avenue
11.2024 - 12.2025
Prep Cook
Rigsby's Bar and Grill
01.2024 - 04.2024
Event Staff/Server/ Bartender/ Delivery Driver
Table 301 Catering
02.2023 - Current
Bay Host
Topgolf
06.2022 - 08.2023
Bartender
Zane's
04.2022 - 06.2022
Server
The Cheesecake Factory
04.2021 - 04.2022
Barista
Starbucks
06.2020 - 11.2020
Barista
Starbucks
11.2019 - 06.2020
Cashier
Chick-fil-A
04.2018 - 04.2019
Cashier/Sales Associate
Ulta
11.2016 - 02.2017
Summer Camp Counselor
USC Upstate
06.2016 - 07.2019
Counselor
Thursday Afternoon Acting Group
08.2015 - 05.2019
Makeup Artist
Carowinds
08.2015 - 11.2015
Cashier/Sales Associate
BI-LO
03.2013 - 10.2016
Bachelor's - Theatre
University of South Carolina-Upstate