Jimmice Good
Columbia
Summary
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
19
19
years of professional experience
Work History
Training Specialist
Target Distribution Center
12.2023 - Current
- Preparing new hire orientation and other training materials, facilitating and delivering new hire orientation and other team member trainings
- Preparing and communicating weekly training plans and schedules
- Setting up and maintaining training spaces to present training content to varying group sizes of new hires and current team members
- Communicating staffing numbers and timelines to key parties in the building
- Quickly building relationships with team members across the building in order to support their onboarding with an overall goal of improving team member performance and retention
- Onboarding, guiding and upskilling new trainers and may assist with some team member training
- Assisting with administrative tasks that support core training programs, such as printing training material, completing program adherence and practical tests, keying completed training, reviewing reports, or sending communication to building partners
- Measuring and monitoring training program adherence, identifying opportunities for improvement, inconsistencies or inaccuracies, or other concerns in current training programs, and providing feedback to the appropriate parties in a timely manner
- Design and implement solutions to resolve inconsistencies, inaccuracies, and other concerns identified in current training programs with direction from Training Operations Manager
Trainer
Target Distribution Center
08.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
Warehouse Worker
Target Distribution Center
10.2021 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 75 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Staff Accountant
Southern Development Management Company
03.2014 - 12.2020
- Executed financial reporting, managing prepaid accounts, schedules, reconciliations, event settlements and month-end accruals.
- Prepare weekly/monthly journal entries
- Provide CFO with General Ledger support & maintenance
- Account reconciliations, analysis and follow-up / resolution
- Invoicing support on project
- Assist property managers with resident ledger and deposit issues
Office Manager/Bookkeeper
Superior Enterprises, Inc.
06.2010 - 01.2014
- Liaised with customers and addressed inquiries, appointment requests and billing questions.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Handled all incoming business and client requests for information.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Handled Accounts Receivables, Accounts Payables, Invoicing, and Statements using QuickBooks.
Assistant Manager
Dollar Tree Stores
01.2008 - 05.2010
- Coached sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Handle money, safe and deposits daily as well as use register to ring up customers when needed.
- Stock merchandise throughout the store daily.
Customer Service Phone Representative
Wachovia (currently Wells Fargo)
12.2005 - 07.2007
- Answered incoming phone calls to assist customers with questions, inquires, and problems involving personal checking and savings accounts.
- Assist customers with general banking issues, questions, and concerns.
- Transferred calls to necessary department if needed.
- Entered customer interaction details to track requests, document problems and record solutions offered.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
Education
Associate of Science - General Business, Accounting Concentration
Piedmont Technical College
Greenwood, SCSkills
- Monthly Account / Bank Reconciliation
- Internal / External Audits
- Accounting
- General Ledger Accounting Expertise
- Monthly Journal Entries
- Monthly / Quarterly / Year End Reports
- Account Reconciliation
- Bookkeeping
- Accounts Payable / Invoice Coding
- Generally Accepted Accounting Principles
- Materials Organization
- Planning and Coordination
- Customer Service
- Training Program Development
- Training Evaluation
- Training delivery
Timeline
Training Specialist
Target Distribution Center
12.2023 - Current
Trainer
Target Distribution Center
08.2023 - Current
Warehouse Worker
Target Distribution Center
10.2021 - Current
Staff Accountant
Southern Development Management Company
03.2014 - 12.2020
Office Manager/Bookkeeper
Superior Enterprises, Inc.
06.2010 - 01.2014
Assistant Manager
Dollar Tree Stores
01.2008 - 05.2010
Customer Service Phone Representative
Wachovia (currently Wells Fargo)
12.2005 - 07.2007
Associate of Science - General Business, Accounting Concentration
Piedmont Technical College
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