Jimmie Burke
North Augusta
Summary
Versatile and reliable, with a robust background in safety and customer service at Aiken County Public Schools and Frito-Lay. Excelled in emergency response, maintaining safety records, and enhancing customer relationships through exceptional service. Demonstrates strong organizational skills and teamwork, ensuring efficient operations and workplace safety. Achieved significant improvements in process efficiencies and customer satisfaction.
Overview
27
27
years of professional experience
Work History
Safety Monitor
Aiken County Public Schools
07.2024 - Current
- Responded to any emergencies as instructed and with utmost efficiency.
- Maintained accurate records of safety-related incidents, for continuous improvement efforts.
Sales Associate/Vending Route Driver
Frito-Lay
08.2001 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Strengthened relationships with clients by providing exceptional customer service and addressing concerns promptly.
- Received, counted and inspected inventory for delivery.
- Inspected and loaded delivery trucks and picked up customer returns.
- Logged mileage, stops, orders and carton counts for each route.
- Operated delivery vehicles safely and efficiently.
- Completed daily pre- and post-trip vehicle inspections.
- Maintained records of sales and customer information to support accuracy.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Warehouse Worker
Tradition &Tile
08.1998 - 03.2001
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Moved furniture and boxes using utility dolly and truck ramp.
- Drove forklifts, pallet jacks and other equipment to move materials.
Education
Associate of Applied Science - Criminal Justice
Denmark Technical College
Denmark, SC05-1995
Skills
- Safety documentation
- CPR/First Aid
- Workplace safety
- Multitasking
- Teamwork and collaboration
- Decision-making
- Organizational skills
- Reliability
- Excellent communication
- Problem-solving
- Safety documentation and materials
- Vehicle safety
- Manual handling
Timeline
Safety Monitor
Aiken County Public Schools
07.2024 - Current
Sales Associate/Vending Route Driver
Frito-Lay
08.2001 - 06.2021
Warehouse Worker
Tradition &Tile
08.1998 - 03.2001
Associate of Applied Science - Criminal Justice
Denmark Technical College
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