Jimmy Metellus
IT Professional
Columbia
Summary
Experienced IT professional with a passion for networking, eager to contribute to a dynamic IT team in a mid-level role. Thrives on overcoming challenges and expanding technical skills in a fast-paced environment. Dedicated to delivering top-notch solutions and exceeding expectations in the ever-evolving IT industry.
Overview
11
11
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
1
1
Language
Work History
IT Specialist
US Army National Guard
01.2021 - Current
- Manages Windows network (users, computers, printers, etc.) with Active Directory.
- Exchange server management Configure, monitor, maintain and troubleshoot Exchange server and associated technologies for Email data transport (Anti-SPAM, DNS, SMTP) and OWA (Outlook Web Access) and Microsoft Forefront.
- Advanced monitoring, administer, troubleshoot, and manage infrastructure-based systems.
- Performing daily, weekly, monthly maintenance backups/restorative exercises (Backup Exec), reviewing server logs for potential issues, as well as by ensuring that anti-virus software and security patches are routinely updated and functioning (Ensuring overall server configuration integrity)
1SG. Telecommunications Operations Chief
US Army National Guard
01.2017 - Current
- Supervises, plans and executes the installation, operation, and maintenance of all signal support systems to include all mission command systems;
- Responsible for training personnel in the installation, operation, and maintenance of SINGARS, ASIP and associated line of site equipment and BFT Command and Control systems;
- Directs unit signal training and provides technical advice and assistance to subordinates and commanders;
- Develops and executes communications security management (COMSEC) policies and guidelines within the Battalion.
- Disseminates operations information to ensure C2 communications connectivity requests, and ensures appropriate logistical support is available at all times.
IT Service Center Technician
US Army National Guard
01.2015 - 01.2017
- Troubleshoot and Configure employees’ computer and network systems consisting of Printers, PC’s, Servers, and Cisco Networking Equipment (Providing typical TCP/IP and DNS resolution services).
- Performed basic password, data recovery and backup services.
- Performed imaging and upgrades of MS OS (Win 10 Professional) using Symantec Ghost as well as install Antivirus software such as Norton and McAfee.
- Troubleshoot and resolve trouble tickets related to technical difficulties with hardware, software, and the network.
- Triage Level II and Level III trouble tickets, and communicate plans, progress, and issues in timely manner.
Senior Transmission Systems Operator
US Army National Guard
01.2014 - 01.2017
- Serve as a senior transmission system operator in an expeditionary signal company that provides and defends rapidly deployable, secure and non-secure voice, data, and visual communication (C4);
- Supervises, installs, maintains, and troubleshoots signal support for the Joint Network Node (JNN), and combined operations worldwide;
- Supervise the installation, operation, and maintenance of one command post (CPN), one AN/TRC-180 (V) 1, one AN/TSC (V) two satellite transportable trailer (STT), one troop carrier M1038, one power generator Unit PU-798, and support equipment valued in excess of $4,000,000,000.
Education
Associates - Network Administration
ITT Technical Institute
Bachelor - Computer Science
University of Phoenix
Skills
- Leadership Training
- Server configuration
- Microsoft Office
- Built Strong Customer Relations
- Citrix Software
- (C2C) Enhanced ForescoutTraining
- Diversity Training
- Windows Versions 10
- Fiber Optic
- Type 40 WPM
- Database Administrator
Awards And Commendations
- Four Commendation Medals
- Two Achievement Medals
- Global War on Terrorism Commendation Medal
- Two tours during Iraq Campaign
Technology Summary
Cisco, Juniper, Microsoft Access, Microsoft SQL Server, Citrix, Web Services, MS Project, MS Visio, MS Office, Outlook
Certification
Security+
Timeline
IT Specialist
US Army National Guard
01.2021 - Current
1SG. Telecommunications Operations Chief
US Army National Guard
01.2017 - Current
IT Service Center Technician
US Army National Guard
01.2015 - 01.2017
Senior Transmission Systems Operator
US Army National Guard
01.2014 - 01.2017
Bachelor - Computer Science
University of Phoenix
Associates - Network Administration
ITT Technical Institute
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