Jocelyn Rodriguez

Working alongside hairstylist, observing and helping achieve clients end goals with hair. Preparing stylist station with tools used during client appointment, Prepping formula in the back room that will be used, tracking inventory and stocking, receiving and ordering inventory, assisting stylist with client checkout and handling money and card transactions, performing closing duties such as taking out garbage, cleaning dishes, checking voicemails, turning off heaters and hot tools.

Delivered exceptional customer service in fast-paced casual fine dining environment, managed food and beverage orders with accuracy and efficiency, trained new servers on menu items and service protocols, handles cash and credit card transactions with the Toast software, ensuring kitchen and areas where food is prepped were clean and restocked, cleaning duties such as utensil polishing, sweeping, disinfecting tables, and taking out garbage, and resolved customer complaints promptly to enhance dining experience.

Assisted in patient evaluations, documenting treatment plans and progress notes, prepared orthodontic materials and instruments for procedures, ensuring compliance with safety standards, cleaned, disinfected, and sterilized all used instruments and tools used on patients every shift, educated patients on oral hygiene practices and post-treatment care to enhance treatment outcomes, coordinated appointment scheduling, optimizing patient flow and reducing wait times, and taking x-rays, photographs, and scans of patients' teeth and mouth.

Processed and dispensed medications accurately while ensuring compliance with pharmacy regulations, followed HIPPA regulations and protocols, managed inventory levels, conducting regular stock checks to minimize discrepancies, assisted pharmacists in preparing prescription medications and compounding specialized formulations, answered incoming phone calls and addressed questions from customers and healthcare providers, contacted providers and insurance companies regarding medication management and processing claims, handled transactions and following state regulations when selling pain medication such as checking valid Identification.