Joseph Donovan
Ridgeland
Summary
- Dynamic and results-oriented professional with a proven track record at Nike Factory Store, excelling in customer satisfaction and sales optimization. Skilled in multitasking and organization, alongside a strong work ethic, I effectively enhance team efficiency and service quality. Demonstrated ability to quickly learn and apply new skills, ensuring high standards of service and operational excellence.
- Grill Cook professional with solid background in preparing diverse grilled dishes and maintaining kitchen operations. Adept at ensuring food quality and safety while working cohesively with kitchen staff. Recognized for reliability and adaptability in high-pressure environments, with strong focus on culinary skills and attention to detail.
Overview
9
9
years of professional experience
Work History
Sales Athlete
Nike Factory Store
04.2023 - Current
- Achieved high customer satisfaction ratings through consistent follow-up and addressing concerns promptly.
- Optimized sales processes by identifying areas for improvement and recommending actionable solutions.
- Enhanced customer loyalty through regular communication, personalized offers, and attentive service.
- Trained new hires and communicated any areas of improvement.
Grill Cook
Cracker Barrell Old Country Store
04.2016 - Current
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Trained new staff on grill operations, improving team efficiency and service speed.
Pest Control Technician
Home Team Pest Defense
02.2022 - 01.2023
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Education
High School Diploma -
Tourtellotte Memorial High School
North Grosvenor Dale, CT06-2015
Skills
- Resilience and persistence
- Strong work ethic
- Quick-learning
- Multitasking and organization
- Team player
- Willing to learn
- Customer service
- Time management
- Positive attitude
Employee of the Month (Nike)
Nominated by managers and voted on by my peers, I was awarded Employee of the Month in May of 2023.
Timeline
Sales Athlete
Nike Factory Store
04.2023 - Current
Pest Control Technician
Home Team Pest Defense
02.2022 - 01.2023
Grill Cook
Cracker Barrell Old Country Store
04.2016 - Current
High School Diploma -
Tourtellotte Memorial High School
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