Joel Shealy
Florence
Summary
As the founder of Network Service Group, I leveraged my expertise in small business operations and customer relations to significantly enhance client satisfaction and repeat business. My proactive approach in relationship building and strategic financial management propelled the company forward. Notably adept in verbal communication, I consistently delivered solutions that met diverse customer needs.
Overview
21
21
years of professional experience
Work History
Owner
Network Service Group
01.2004 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Education
Ph.D. - Management ABD
Walden University
Minneapolis, MN01-2014
MBA - Management
Walden University
Minneapolis, MN01-2011
Bachelor of Arts - Management
University of South Carolina
01-1979
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency. We took a small business grossing 700 k toe 3 million in 3 years. Shealy's was the largest General Instrument facillity on the East coast.
Timeline
Owner
Network Service Group
01.2004 - Current
Ph.D. - Management ABD
Walden University
MBA - Management
Walden University
Bachelor of Arts - Management
University of South Carolina
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