Joeseph Jones
Greenville
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Skilled at operating with little oversight to complete tasks efficiently. Familiar with housekeeping, restocking and equipment operation practices.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CNA
Powdersville Post-acute
01.2024 - 12.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Manager
International House Of Pancakes
03.2021 - 03.2022
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Created positive work environment for employees and delivered exceptional customer service.
- Handled employee problems in absence of general manager.
- Collaborated with upper management to improve productivity of operations.
- Maintained professional manner in all customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
Loss Prevention Specialist
Ross Dress for Less
08.2020 - 03.2021
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Rolled out successful loss control strategies by building trust and cultivating partnerships with customers.
- Initiated new training procedures for internal staff and clients, improving functionality and alleviating redundancy.
- Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
Server
Applebee's
06.2019 - 03.2020
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Partnered with host, bus person and cook to efficiently serve food and beverages.
- Calculated charges, issued table checks and collected payments from customers.
Production Worker
TaylorMade Golf Company Inc.
05.2018 - 06.2019
- Inspected quality of finished products, making minor repairs to meet project expectations.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Built and packaged products to complete daily work orders.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Server
IHOP International House Of Pancakes
10.2014 - 05.2018
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Education
High School Diploma -
Liberty High School
Liberty, SC05.2016
Skills
- High-volume dining
- Check payment processing
- Point of Sale (POS) system operations
- Menu knowledge
- Dining customer service
- Menu memorization
- Liquor, wine and food service
- Issue and conflict resolution
- Team building
- Customer service
- Assembly procedures
- Product packaging
- Product assembly
Education and Training
other
Certification
Cna license
Timeline
CNA
Powdersville Post-acute
01.2024 - 12.2024
Manager
International House Of Pancakes
03.2021 - 03.2022
Loss Prevention Specialist
Ross Dress for Less
08.2020 - 03.2021
Server
Applebee's
06.2019 - 03.2020
Production Worker
TaylorMade Golf Company Inc.
05.2018 - 06.2019
Server
IHOP International House Of Pancakes
10.2014 - 05.2018
High School Diploma -
Liberty High School
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