Johanna Manzano Perez
Sumter
Summary
I am a dependable and motivated customer service professional with experience working directly with customers in a fast-paced environment. My first job as a server helped me develop strong communication, multitasking, and problem-solving skills while always focusing on providing great customer service. I am comfortable handling customer questions and concerns and staying calm under pressure. I am fluent in both English and Spanish, which allows me to assist a wide range of customers. I am eager to grow and succeed in an entry-level remote customer service role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server (Part-time)
El Paso Sumter
Sumter
07.2024 - 01.2026
- Eciently handled cash transactions
- Provided exceptional customer service
- Prioritized time management during busy periods
- Collaborated with team members to optimize workflow
- Demonstrated strong communication skills with customers and coworkers
- Provided excellent customer service to ensure satisfaction.
- Provided excellent customer service in a fast-paced environment while multitasking multiple drink orders simultaneously.
Education
Accounting -
University of South Carolina
Sumter, SCHigh school diploma -
Lakewood high school
Sumter, SCSkills
- Microsoft Excel
- Customer service
- Time management
- Problem solving
- Fast learner
- Flexible and adaptive
- Spanish translation
- Bilingual communication
- Spanish fluency
Certification
Driver's License
Languages
- Bilingual
- Spanish
- Bilingual
Willing To Relocate
Sumter, SC
Timeline
Server (Part-time)
El Paso Sumter
07.2024 - 01.2026
Accounting -
University of South Carolina
High school diploma -
Lakewood high school