John Fleming
Greer
Summary
Diligent [Desired Position] with a solid foundation in managing daily operations and leading teams. Proven track record of optimizing workflows and improving customer satisfaction. Expertise lies in problem-solving and strategic planning, used to drive team performance.
Overview
12
12
years of professional experience
Work History
Assistant Manager
POWDERSVILLE SELF STORAGE
01.2022 - Current
- Interacts daily with current and potential customers with great enthusiasm
- Answers questions and any customer concerns with care.
- Works with Sitelink to assist customer needs and collect payments
- Closes rental deals to achieve maximum occupancy
- Works alongside manager to ensure office duties are completed
- Managers overdue accounts and takes appropriate action for non-payment.
- Answers customer calls after working hours
- Performs minor maintenance
Training Coordinator
SPAN AMERICA
08.2018 - 01.2022
- Develop and edit new policy and procedure for new and incoming equipment and processes
- Plan, develop, and provide technical training and staff development programs
- Conduct orientation sessions and arrange on-the-job training for new hires
- Develop and organize training manuals, multimedia visual aids, and other educational materials
- Audit daily training process of new employees during the probationary period
Recruiter
STAFFWORKS GROUP
07.2017 - 04.2018
- Record data for each employee, including such information as addresses, absences, amount of production, and supervisory reports on performance
- Process and review employment applications to evaluate qualifications or eligibility of applicants
- Arrange for posting of job vacancies, and notify eligible workers of position availability
Recruiter
PHILLIPS STAFFING
02.2016 - 03.2017
- Process and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence
- Interview job applicants to obtain and verify information used to screen and evaluate them
- Select applicants meeting specified job requirements and refer them to hiring personnel
Shift Supervisor
SEALED AIR
04.2013 - 02.2016
- Direct and coordinate the activities of employees engaged in the production of goods
- Confer with other supervisors to coordinate operations and activities between departments
- Inspect materials, products, and equipment to detect defects or malfunctions while enforcing safety and sanitation regulations
Education
B.A. - History
THE COLLEGE OF CHARLESTON
Charleston, SC06.2005
Completed coursework towards undergraduate studies - Arts
TRIDENT TECHNICAL COLLEGE
Charleston, SC12.2003
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Staff training and development
Credentials And Licenses
- ISO 13485 Certified
- BLS certified
- Chair of Safety Committee
- ISO 9001 Certified 2016
- Mental Health Classes
- Addiction and Recovery
- Family Addiction/Generation Addiction
- Grounding Techniques
Timeline
Assistant Manager
POWDERSVILLE SELF STORAGE
01.2022 - Current
Training Coordinator
SPAN AMERICA
08.2018 - 01.2022
Recruiter
STAFFWORKS GROUP
07.2017 - 04.2018
Recruiter
PHILLIPS STAFFING
02.2016 - 03.2017
Shift Supervisor
SEALED AIR
04.2013 - 02.2016
Completed coursework towards undergraduate studies - Arts
TRIDENT TECHNICAL COLLEGE
B.A. - History
THE COLLEGE OF CHARLESTON
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