JOHN GILES
Andrews
Summary
Lead Manager and driving force ensuring customer satisfaction. Manage activities during entire customer lifecycle across acquisition, retention and support. Work directly with cross-functional teams across product, marketing, finance and operations. Contribute to continuous process improvement to meet goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level general foreman or superintendent position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Welder
EnviroSep
Georgetown, SC
08.2024 - 04.2025
- Executed precise welding techniques using MIG and TIG processes to ensure structural integrity.
- Interpreted blueprints and technical drawings to fabricate custom components for machinery.
- Collaborated with team members to enhance workflow efficiency and improve project timelines.
- Inspected welds for quality assurance, ensuring compliance with industry standards and safety regulations.
- Trained junior welders on best practices, enhancing team competency and skill levels.
- Developed maintenance schedules for welding equipment, reducing downtime and improving productivity.
- Implemented process improvements that increased overall operational efficiency in production tasks.
- Led safety training sessions to promote a culture of workplace safety among welding staff.
Lead Manager
Systems Contracting
Nucor Berkeley County, SC
08.2019 - 09.2024
- Evaluated employee performance and coached and trained to improve weak areas.
- Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
- Set overall vision and provided team leadership.
- Measured team performance and reported metrics to leadership team members.
- Defined clear targets and objectives and communicated to other team members.
- Eliminated risks by correctly identifying potential safety hazards.
- Fabricated piping pieces and components in line with design specifications for each system.
- Operated drill motors, grinders, chop saws, hack saws and burning torches to perform
- Inspected work sites to determine presence of obstructions and determined where to cut pipes for structural integrity.
- Employed skills in cementing and welding to finalize high-quality piping systems.
Carpenter Laborer
Ppm
Georgetown, SC
07.2019 - 08.2019
- Framed, remodeled and finished wood and metal structures.
- Used hand tools such as utility knives, hammers and deglazing devices to complete carpentry tasks.
- Maintained variety of hand tools, portable power tools and standard measuring instruments on daily job assignments.
- Cleaned, calibrated and serviced tools and equipment.
Gm
Wendy's Restaurant
Chattanooga, TN
05.2013 - 07.2018
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Foreman
HEMI Systems
Atlanta, GA
02.2004 - 01.2013
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Coordinated team assignments, optimizing workflow efficiency on project sites.
- Trained and mentored junior staff, fostering skill development and teamwork.
- Conducted regular inspections of equipment, identifying maintenance needs to prevent downtime.
- Implemented process improvements that enhanced productivity and reduced operational delays.
- Managed inventory levels, ensuring availability of materials for ongoing projects.
- Facilitated communication between teams to streamline project execution and resolve issues promptly.
- Developed training programs focused on safety practices and operational best practices for new hires.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Checked equipment to determine if maintenance was required.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
Education
GED - undefined
Stem School Chattanooga
Chattanooga, TN03.2009
Skills
- Financial Statements
- Coordinate Events
- Data Analytics
- Sales Strategies
- Customer Service
- Manage Contracts
- Health and Safety Regulations
- Train Employees
- Manage Budgets
- Cost Management
- Control of Expenses
- Greet Guests
- Application Management
- Daily Cash Management
- Managing Cash Register
- Communications Management
- Cash Drawer Management
- POS Inventory System
- Operation
- Manage Inventory
- Communication
Certification
- NCCER RIGGER SIGNAL PERSON - VOICE HAND RADIO
- Training - 2019
- FOR LIFT BOOM TELEHANDLER Training
Timeline
Welder
EnviroSep
08.2024 - 04.2025
Lead Manager
Systems Contracting
08.2019 - 09.2024
Carpenter Laborer
Ppm
07.2019 - 08.2019
Gm
Wendy's Restaurant
05.2013 - 07.2018
Foreman
HEMI Systems
02.2004 - 01.2013
GED - undefined
Stem School Chattanooga
Custom
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