Supervised shifts and maintained the highest standards in quality, service, and cleanliness with constant focus on profitability.
Consistently provided friendly customer service and warm, inviting hospitality.
Maintained high standards of customer service during high-volume, fast-paced operations
Handled currency, credit transactions, and created cash accountability reports quickly and accurately.
Met and maintained all health regulations by coordinating staff training with crew trainers to discuss safety training and protocols.
Process Technician
Mergon Corporation
10.2021 - 04.2025
Recognized the various types of cosmetic and dimensional defects and modify the molding process to eliminate within allowable limits.
Managed process, mold, and material on the production floor while optimizing the machine’s cycle times to meet or exceed standard requirements.
Performed emergency repairs on various types of machinery, including mechanic, pneumatic, and hydraulic; promptly identified and replaced worn or damaged parts to minimize equipment downtime.
Responsible for resetting or rerouting ABB robots from de-flash jams and positions on various six-axis robots.