Current Wireless Operations Manager, focused on customer retention and maximizing opportunity. Strong communication and Interpersonal skills. Former College athlete with a proven track record of hard work and outstanding results.
Overview
6
6
years of professional experience
Work History
Reginal Sales Manager
MP Husky
02.2024 - 08.2025
Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
Conducted product demonstrations and presentations to potential clients to capture more sales.
Cultivated strong partnerships with distributors and contractors to increase product visibility and drive sales volume.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Operations Manager
Cellular Sales
02.2020 - 01.2024
As Operations Manager, successfully managed inventory, coordinated processing of trade devices, and maintained store upkeep. Ensured neat and organized store displays, optimizing customer experience.
Supervised operations staff and kept employees compliant with company policies and procedures
Follow up with customers through CRM in order to increase store traffic and referrals.
Maintained up-to-date knowledge of Wireless devices and performed competitor analysis.
Listing Coordinator/ Realtor
United Real Estate East Carolina
03.2019 - 01.2020
Handled over 2-3 weekly home sales, working with buyers, sellers and banks to facilitate smooth sales transactions and satisfied customers.
Prepared properties for open houses by educating sellers, setting up documents and posters, and aimed to increase appeal of first impressions.
Reviewed and executed confidential documents, contracts and disclosures.
Negotiated contracts with buyers and sellers to maximize customer savings
Education
Bachelor of Science - Interpersonal and Organizational Communication
East Carolina University
Greenville, NC
05.2018
Skills
Marketing Retail
Customer Retention
Inside & Outside Sales
Cold Calling
CRM
Recruiting
Direct sales
Coaching and mentoring
Sales presentations
B2B sales
Account management
Additional Information
ATHLETIC ACCOMPLISHMENTS , East Carolina University Varsity Swimming and Diving (08/2014 – 05/2018) ECU Most Outstanding Male Swimmer, Thirteen Time All-Conference Honors, American Athletic Conference 50, 100, 200 yard Freestyle Champion (2017) AAC 100 Freestyle Champion ( 2018) AAC 200, 400, 800 Freestyle Relay Champion (2016, 2017, 2018)
Timeline
Reginal Sales Manager
MP Husky
02.2024 - 08.2025
Operations Manager
Cellular Sales
02.2020 - 01.2024
Listing Coordinator/ Realtor
United Real Estate East Carolina
03.2019 - 01.2020
Bachelor of Science - Interpersonal and Organizational Communication