John Wilson
Mount Pleasant
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to grow, learn, and take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Export Operations Manager
CaroTrans International
04.2021 - Current
- Manage 17 different direct 'core' trade lanes for a global NVOCC freight consolidator where I used proprietary, internal software to load plan each container for maximum utilization and margin.
- Handled all analyzation of trucking rates, ocean rates, and individual ocean services to ensure competitive offerings for customers.
- Oversee a 'reposition' program that moves cargo to the primary loading center in Charleston, SC. Loading an average of 6-8 full truck loads per week from various warehouses in various markets.
- Collaborate with sales team members using market knowledge of shipping rates, ocean services, and warehouse limitations to best target and secure new business for the branch.
- Conducted file closing in conjunction with accounting team for accurate profit reporting each week.
- Supervise operations staff and kept employees compliant with company policies and procedures.
- Facilitate the relationship between CaroTrans and our 3PL warehouses in 4 markets around the Southeast. Fielding all internal/external requests, and managing the inventory for each.
Export Operations Specialist
CaroTrans International
10.2020 - 04.2021
- Coordinated with warehouses, truckers, individual shippers, ports, and freight forwarders to ensure shipments loading in either trailers or export containers are loading safely and in line with all export rules and regulations including IMDG haz-mat regulations.
- Assisted the operations manager with sending over-seas agents shipping documentation and manifests in a timely manner.
- Utilized analytical skills in order to resolve complex operational issues effectively during the loading process.
Import Coordinator
CaroTrans International
07.2018 - 10.2020
- Individually responsible for 3 trade lanes. Handling the customs documentation, tracking, and quotations as the main point of contact for each.
- Ensured timely delivery of imported goods by closely monitoring shipment statuses and addressing potential issues promptly.
- Assisted with the compliance of the importers cargo with U.S. Customs by working with local custom broker vendors.
Assistant Manager
Triangle Char & Bar
03.2017 - 07.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Bachelor of Science - Business Administration
University of South Carolina - Columbia
Columbia, SC05.2018
Skills
- Problem-Solving
- Operational Efficiency
- Decision-Making
- Staff Training
- Policies and procedures implementation
- MS Office proficiency
- Invoice Processing
- Cost Reduction
- Cross-Functional Collaboration
- Interpersonal Communication
- Time management
Certification
- Certified CargoWise operator
- Branch Health and Safety Officer
Timeline
Export Operations Manager
CaroTrans International
04.2021 - Current
Export Operations Specialist
CaroTrans International
10.2020 - 04.2021
Import Coordinator
CaroTrans International
07.2018 - 10.2020
Assistant Manager
Triangle Char & Bar
03.2017 - 07.2018
Bachelor of Science - Business Administration
University of South Carolina - Columbia
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