Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johnathan Pollock

West Columbia,SC

Summary

Dynamic professional with a proven track record at Zeus Industrial Products Inc, adept in quality management systems and showcasing a strong work ethic. Excelled in streamlining workflows and enhancing product quality, while fostering team collaboration. Demonstrated innovation in process improvement and a continuous learning attitude, significantly contributing to operational excellence and customer satisfaction.

Knowledgeable with solid foundation in streamlining processes and enhancing operational efficiency. Successfully led initiatives that resulted in significant improvements in workflow and productivity. Demonstrated expertise in problem-solving and lean methodologies.

Experienced with data management and entry processes. Utilizes advanced organizational skills to ensure data accuracy and efficiency. Knowledge of database systems and data verification techniques.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Experienced with managing project timelines, resources, and stakeholder communications efficiently. Utilizes problem-solving skills to address project challenges and ensure smooth execution. Track record of implementing project management best practices to deliver quality outcomes. ( Examples able to be provided )

Overview

6
6
years of professional experience

Work History

Machine Operator

Zeus Industrial Products Inc
07.2022 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.

[ Additional accomplishments ]

- Jar washer

- Compounder

- ZOS Team

- Team lead

Delivery Associate

Exclusive Distribution Shipping & Moving
01.2021 - 03.2022
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Resolved customer inquiries promptly, directing them to the appropriate department when necessary.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Grocery Store Associate

BI-LO
04.2019 - 03.2020
  • Assisted customers with locating items and answering questions, resulting in a positive shopping experience.
  • Collaborated with team members to maintain a well-stocked, clean, and organized store environment for maximum efficiency.
  • Maintained safety standards within the store by following food handling guidelines and adhering to sanitation policies.
  • Provided exceptional customer service by addressing concerns promptly and professionally, resolving issues effectively.
  • Developed strong relationships with customers through excellent interpersonal skills, fostering loyalty and repeat business.
  • Enhanced store cleanliness and organization by regularly stocking shelves, rotating products, and maintaining displays.

Education

High School Diploma -

Brookland Cayce High School
Cayce, SC
06-2020

Skills

  • Strong work ethic
  • Loading and unloading
  • Pricing accuracy
  • Good communication
  • Quality management systems
  • Process improvement expertise
  • Workflow optimization
  • Innovation and creativity
  • Fast typing speed
  • Accuracy and attention to detail
  • Continuous learning attitude
  • Network security
  • Threat intelligence
  • Privacy protection

Timeline

Machine Operator

Zeus Industrial Products Inc
07.2022 - Current

Delivery Associate

Exclusive Distribution Shipping & Moving
01.2021 - 03.2022

Grocery Store Associate

BI-LO
04.2019 - 03.2020

High School Diploma -

Brookland Cayce High School
Johnathan Pollock