Johnathon Leavens
Bluffton
Summary
I am hard working, with many varied skills that could be an asset to your company.
Experienced with surveillance and monitoring of premises to ensure safety. Utilizes strong problem-solving skills to address and resolve security concerns promptly. Knowledge of access control procedures and emergency protocols, ensuring secure environment.
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
7
7
years of professional experience
Work History
Security Officer
Coastal Security Serves Inc
Bluffton, SC
01.2025 - Current
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols, identifying and addressing potential security risks.
- Responded promptly to incidents, providing assistance and reporting findings accurately.
- Trained new staff on safety procedures and emergency response techniques.
Mobile Expert
Tmobile
Beaufort, SC
10.2023 - 12.2025
- Provided expert guidance on mobile devices and plans to enhance customer satisfaction.
- Conducted personalized consultations to identify customer needs and recommend suitable solutions.
- Managed inventory and ensured optimal stock levels for mobile devices and accessories.
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
Metal Worker
Bradley Group Lexington
Lexington, NC
08.2022 - 07.2023
- Cut, shaped and bent metal plates, sheets, tubes and structures.
- Lifted and moved items weighing over 100 pounds.
Door Builder
Bradley Group Lexington
Lexington, NC
08.2022 - 07.2023
- Utilized various tools, equipment, materials and forming systems to complete construction tasks.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
- Measured and marked cut lines on materials using ruler or marking gauge.
- Fashioned frameworks or props using hand tools and wood screws, nails or glue.
Merchandising Specialist
Piedmont Cheerwine
Colfax, NC
07.2021 - 04.2022
- Assisted in gathering and moving materials and equipment for assigned displays.
- Created merchandise displays based on planogram.
- Displayed appropriate signage for products and sales promotions.
- Communicated and coordinated planogram execution with store management.
- Returned items to shelves and maintained organized appearance.
- Monitored stock to maintain sufficient quantity of featured product.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Consistently put customers first by handling needs with sense of urgency and compassion.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Organized and located inventory, updating store spreadsheets to reflect statistical data.
- Tracked store inventory and oversaw ordering processes.
- Printed labels and tags for for-sale merchandise.
Merchandising Specialist
Quality Beverage
Hardeeville, SC
10.2020 - 06.2021
- Assisted in gathering and moving materials and equipment for assigned displays.
- Created merchandise displays based on planogram.
- Displayed appropriate signage for products and sales promotions.
- Communicated and coordinated planogram execution with store management.
- Returned items to shelves and maintained organized appearance.
- Monitored stock to maintain sufficient quantity of featured product.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Consistently put customers first by handling needs with sense of urgency and compassion.
Customer Service Associate
Walgreens
Beaufort, SC
12.2018 - 10.2020
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Consulted with customers regarding needs and addressed concerns.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Improved customer service wait times to mitigate complaints.
- Upheld quality control policies and procedures to increase customer satisfaction.
Education
Associate of Arts - General Studies
Technical College of The Lowcountry
Beaufort, SCSkills
- Grinding Machine Operation
- General security
- CCTV surveillance
- Detail-oriented
- Complex Problem-solving
- Relationship building and management
Timeline
Security Officer
Coastal Security Serves Inc
01.2025 - Current
Mobile Expert
Tmobile
10.2023 - 12.2025
Metal Worker
Bradley Group Lexington
08.2022 - 07.2023
Door Builder
Bradley Group Lexington
08.2022 - 07.2023
Merchandising Specialist
Piedmont Cheerwine
07.2021 - 04.2022
Merchandising Specialist
Quality Beverage
10.2020 - 06.2021
Customer Service Associate
Walgreens
12.2018 - 10.2020
Associate of Arts - General Studies
Technical College of The Lowcountry