Johnathon Sease
Union
Summary
Dynamic Shop Manager with a proven track record at City Tire, excelling in customer service and inventory management. Enhanced sales through effective team leadership and strategic stock control, achieving optimal product availability. Recognized for fostering a collaborative work environment and resolving customer issues promptly, driving satisfaction and loyalty.
Overview
13
13
years of professional experience
Work History
Shop Manager
City Tire
01.2018 - Current
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Department Manager
Wal Mart
02.2012 - 12.2017
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
Whitmire High School
Whitmire, SC05.2006
Skills
- Customer service
- Employee management
- Health and safety
- Invoicing
- Employee motivation
- Task delegation
- Store operations
- Sales promotions
- Sales analysis
- Store layout
- Point of sale systems
- Team leadership
- Decision-making
- Inventory management
- Effective leader
Timeline
Shop Manager
City Tire
01.2018 - Current
Department Manager
Wal Mart
02.2012 - 12.2017
Whitmire High School
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