Johnna Burns
Anderson
Summary
Proven Pharmacy Technician with a track record of enhancing pharmacy workflow and patient care at Walgreen's Pharmacy. Skilled in medication dispensing, inventory control, and providing compassionate emotional support. Increased pharmacy productivity by streamlining supply restocking and maintaining stringent safety standards. Demonstrates a unique blend of technical proficiency and empathy, ensuring high levels of patient satisfaction and efficiency. I'm also a National and State Certified Pharmacy Technician, as well as my Vaccination Certification, I'm looking forward to hearing from you!
Overview
12
12
years of professional experience
Work History
Patient Care Taker
Carrying Hands
03.2024 - 01.2025
- Assisted in the coordination of patient care by scheduling appointments, managing transportation, and ensuring timely follow-up visits.
- Provided emotional support to patients and their families during difficult times, fostering strong relationships built on trust and empathy.
- Promoted optimal nutrition by preparing meals according to individual dietary requirements and preferences.
- Contributed to a positive clinical environment through effective teamwork, clear communication, and a commitment to continuous learning.
Pharmacy Technician
Walgreen's Pharmacy
09.2017 - 02.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Pharmacy Technician
Cherokee Indian Hospital
02.2013 - 02.2016
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Education
High School Diploma -
West Side High School
Anderson, SC05-2005
Skills
- Compassionate care
- Emotional support
- Feeding assistance
- Mobility assistance
- Prescription filling
- Medication dispensing
- Insurance billing
- Answering customer questions
- Supply restocking
- Insurance verification
- Drug inventory control
- Labeling accuracy
- Drug safety
- Stocking shelves
- Pharmaceutical calculations
- Processing payments
Timeline
Patient Care Taker
Carrying Hands
03.2024 - 01.2025
Pharmacy Technician
Walgreen's Pharmacy
09.2017 - 02.2021
Pharmacy Technician
Cherokee Indian Hospital
02.2013 - 02.2016
High School Diploma -
West Side High School
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