Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jon Maddox

Fountain Inn

Summary

Dynamic and results-driven professional with leadership experience at Publix Super Markets Inc. Proven ability to enhance team productivity and customer satisfaction through effective communication and empathetic support. Skilled in sanitation practices and waste reduction, fostering a clean and organized environment while training new staff to achieve operational excellence.

Experienced with food preparation, sanitation, and inventory management. Utilizes kitchen teamwork to ensure smooth operations and timely delivery of meals. Knowledge of maintaining cleanliness and adhering to safety standards in fast-paced environment.

Overview

5
5
years of professional experience

Work History

Back of House Team Member

Chick Fil A
03.2024 - Current
  • Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
  • Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Removed garbage, compost, and recycling, and placed in designated container areas.
  • Assisted with training new BOH staff members on established processes and goals.

Grocery Team Leader

Publix Super Markets Inc
09.2020 - 07.2023
  • Monitored team performance regularly, providing constructive feedback and recognition to motivate employees towards excellence.
  • Increased customer satisfaction by efficiently managing and organizing grocery department operations.
  • Resolved customer complaints professionally, taking appropriate action to rectify issues and maintain customer loyalty.
  • Improved team productivity by monitoring morale and behavior of team members and seeking to lift others up if they are down.
  • Strong desire to go out of the way for customer requests such as items that are out of stock and ordering said items and contacting customers.

Education

Associate of Science - Nursing

Greenville Technical College
Greenville, SC
09-2025

Skills

  • Cleaning procedures
  • Sanitation practices
  • Waste reduction
  • Cooking techniques
  • Working and being in charge of others
  • Leadership skills
  • Empathetic personality
  • Growth Mindset
  • The right balance of confidence,integrity, and ambition

Interests

I am a young man that is interested in many things from psychology to health and science I have many hobbies including playing golf, reading books, and playing the guitar/piano I have been mostly interested in music since I was about five years old I have also traveled to different states in the US including Texas and California I love to travel to experience different foods/cultures

  • Food Tourism
  • Road Trips

I also enjoy physical fitness and wellness and have learned throughout my time that it is important to take care of our mental/physical health



Timeline

Back of House Team Member

Chick Fil A
03.2024 - Current

Grocery Team Leader

Publix Super Markets Inc
09.2020 - 07.2023

Associate of Science - Nursing

Greenville Technical College

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Jon Maddox